Hi @ckov1,
I’ve looked at the page you shared, and I do see the third product image is smaller than the original two.
When I look at the third, smaller image, compared to the first, larger image, I can see that the image is much smaller. It appears to be 100×100 pixels, while the other two images are 800×800.
Please check that the full size image was used, and re-upload the image if necessary.
Thread Starter
ckov1
(@ckov1)
Before 10 days all 3 pictures are show normal ,
that is happen suddenly i do not know how ( pictures changes it self), also same is on another products
see also this link: https://printstanica.mk/product/%d0%b3%d0%b5%d0%bb-%d0%bf%d0%b5%d0%bd%d0%ba%d0%b0%d0%bb%d0%be-sensation-2/
if you check all pictures are 800x800px , i can not separately in product gallery to choose which one to show with different dimensions ( zoom also work normal)
p.s. if you can advise, can i use plugin regenerate thumbnails , and will this plugin fix that problem ?
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This reply was modified 3 years, 9 months ago by
ckov1.
It is not expected behavior that an image switches automatically. To display multiple product images, you are most likely using a plugin. I would suggest contacting the plugin authors to find out if suddenly changing the product image is a known bug.
As an alternative, I can suggest the WooCommerce Additional Variation Images as an alternative to the plugin you are using.
p.s. if you can advise, can i use plugin regenerate thumbnails , and will this plugin fix that problem ?
You are absolutely welcome to try, but we cannot vouch for a plugin that we did not create. My suggestion would be to double check that the correct product image is added to the site, because when looking at the original product you provided, the third image links to an image that is only 100×100 pixels.
Thread Starter
ckov1
(@ckov1)
i only use woocommerce here nothing else
Thank you for pointing that out. In that case, please double check the gallery images added to the product, and ensure that the images are the full size image. You can do that here:
Link to image: https://d.pr/i/ZZb6oR/azwSSGp8sq
Do you see that the 3rd and smaller image is only 100x100px?
Thread Starter
ckov1
(@ckov1)
ok,
i know i made more then 5 shops with your plugin , also complete translate on mk_MK
i know how it function
will check all products and will change all images on normal dimensions like it should to be
will test and if there any problems will contact you again
thanks anyway
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
