Title: Small Issues with Plugin
Last modified: April 3, 2017

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# Small Issues with Plugin

 *  Resolved [crandionline](https://wordpress.org/support/users/crandionline/)
 * (@crandionline)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/small-issues-with-plugin/)
 * HellO! We are using your plugin and we have some issues, two specific ones. First
   one is, when completing the form and pressing SEND, the circle GIF for “waiting”
   keeps on rolling all the time and the SENT confirmation never appears! The second
   issue is that we do not receive the confirmation emails even when we configure
   the From: and To: mails. Thanks!

Viewing 1 replies (of 1 total)

 *  Plugin Author [wpdevelop](https://wordpress.org/support/users/wpdevelop/)
 * (@wpdevelop)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/small-issues-with-plugin/#post-8987904)
 * Hello.
    1) Its possible because of some error happens at your server. Please 
   recheck your error.log in your server configuration, about any relative errors.
   If you can not find error.log file, please contact support of your hosting company
   about helping in finding this file. After we will know about the reason of this
   issue we can fix it.
 * Also you can try to deactivate one by one all your active plugins at the WordPress
   > Plugins menu and make testing after each plugin deactivation. If its not help,
   please deactivate all your plugins and active the default WordPress theme. And
   then retest it again. May be there is some conflict.
 * 2) Please note, Booking Calendar is use standard WordPress wp_mail function for
   sending emails. This function can be overridden by other plugins.
    Please check
   this troubleshooting instruction [http://wpbookingcalendar.com/faq/no-emails/](http://wpbookingcalendar.com/faq/no-emails/)
   The most probably you need to check the point #5 from this instruction and install
   WP Mail SMTP plugin which is ‘sending emails via php’ option and it can resolve
   that issue.
 * Kind Regards.

Viewing 1 replies (of 1 total)

The topic ‘Small Issues with Plugin’ is closed to new replies.

 * ![](https://ps.w.org/booking/assets/icon-256x256.gif?rev=3335907)
 * [Booking Calendar](https://wordpress.org/plugins/booking/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/booking/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/booking/)
 * [Active Topics](https://wordpress.org/support/plugin/booking/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/booking/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/booking/reviews/)

## Tags

 * [confirmation mails](https://wordpress.org/support/topic-tag/confirmation-mails/)
 * [form](https://wordpress.org/support/topic-tag/form/)

 * 1 reply
 * 2 participants
 * Last reply from: [wpdevelop](https://wordpress.org/support/users/wpdevelop/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/small-issues-with-plugin/#post-8987904)
 * Status: resolved