Title: Small Issue Last modified: August 4, 2017 --- # Small Issue * Resolved [malauzon](https://wordpress.org/support/users/malauzon/) * (@malauzon) * [9 years, 1 month ago](https://wordpress.org/support/topic/small-issue-8/) * Hello, * I installed your plugin and it worked perfectly as advertised. * The only issue I have is that when I activate the plugin, I lose the subtitles function in the native player. If this could be fixed it would make it perfect for me. * Thank you * Marc Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/small-issue-8/page/2/?output_format=md) [→](https://wordpress.org/support/topic/small-issue-8/page/2/?output_format=md) * Plugin Author [team-ok](https://wordpress.org/support/users/team-ok/) * (@team-ok) * [9 years, 1 month ago](https://wordpress.org/support/topic/small-issue-8/#post-9384359) * Hi, that’s right, the plugin doesn’t support the subtitle feature at the moment. While it’s not a big thing to have it activated for a single video and add a subtitle file in the default WordPress video subtitle dialog, this won’t be working with playlists. * But as I think it would be a great addition to the plugin, I’ll come up with a solution soon! * Thread Starter [malauzon](https://wordpress.org/support/users/malauzon/) * (@malauzon) * [9 years, 1 month ago](https://wordpress.org/support/topic/small-issue-8/#post-9384414) * Oh wow! This is fantastic news! As I really don’t need anything fancy other than those two features, it would be perfect for me. My product is an international product so subtitles are crucial for my market penetration. * I still have a couple of months of generating my lessons. I will wait to hear from you. * Again, thank you so much. * Marc * Plugin Author [team-ok](https://wordpress.org/support/users/team-ok/) * (@team-ok) * [9 years, 1 month ago](https://wordpress.org/support/topic/small-issue-8/#post-9386128) * Hi, I think I got it working. I created a new branch of the plugin at github that is featuring the subtitle functionality. Maybe you want to try it out and tell me if it’s working for you? Make sure to uninstall the old version of the plugin before installing the new one. * You can add multiple subtitle files to each video of a playlist. The files have to be uploaded to the WordPress Media Library (I’ll add an option for external files later). * Important: for each subtitle you’ll have to enter a label and a language tag ( for example ‘en’ for English or ‘de’ for German (without the quotes). I placed an info icon next to the language tag input field that links to a website where you can find the right language tag (in case you don’t know it). * Plugin Author [team-ok](https://wordpress.org/support/users/team-ok/) * (@team-ok) * [9 years, 1 month ago](https://wordpress.org/support/topic/small-issue-8/#post-9386129) * [The missing link](https://github.com/team-ok/switch-video-quality/archive/Subtitles.zip) * Thread Starter [malauzon](https://wordpress.org/support/users/malauzon/) * (@malauzon) * [9 years, 1 month ago](https://wordpress.org/support/topic/small-issue-8/#post-9413151) * Thank you! This is strange, I came to check randomly, the system didn’t send me a message that someone had replied… * I got the file, I will try it and get back to you. * Thank you * Marc * Thread Starter [malauzon](https://wordpress.org/support/users/malauzon/) * (@malauzon) * [9 years, 1 month ago](https://wordpress.org/support/topic/small-issue-8/#post-9413162) * Ok, it is ALMOST working perfectly. * When I add a second language it only keeps the top one. So I setup two subtitle files in the settings but when I hit refresh, the second one disappears. * Otherwises it’s perfect!!! * Thank you * Marc * Plugin Author [team-ok](https://wordpress.org/support/users/team-ok/) * (@team-ok) * [9 years, 1 month ago](https://wordpress.org/support/topic/small-issue-8/#post-9415701) * Hi, yes, for some reason the auto-notification isn’t always working properly… * Concerning your issue: Are you still adding your subtitles within the default WordPress video details dialogue? You’re supposed to add them in the settings of the plugin (‘Set subtitle file’), just like adding videos with different qualities. * This way it works in my test case. If I add them in the default WordPress video details dialogue, it behaves exactly as you described, but this seems to be a bug of WordPress, as it also happens when Switch Video Quality isn’t activated. * But even if it worked properly, you wouldn’t be able to build a video playlist with subtitles for each video. That’s why I added those additional input fields to SVQ. * Thread Starter [malauzon](https://wordpress.org/support/users/malauzon/) * (@malauzon) * [9 years, 1 month ago](https://wordpress.org/support/topic/small-issue-8/#post-9418148) * Ok, yes I think I still have settings in the WordPress Video details. Let me remove them and see…. * No I’m sorry it doesn’t work. Even when I remove the video from the page it still removes the second subtitle option when I update the page. You say it works for you? * I don’t need playlists at all. I’m making an online course and using Lifter LMS so each video is on a separate page. * Plugin Author [team-ok](https://wordpress.org/support/users/team-ok/) * (@team-ok) * [9 years ago](https://wordpress.org/support/topic/small-issue-8/#post-9443208) * Sorry, I’ve been quite busy lately. * Yes, it’s actually working for me. To be sure we’re using the same settings, could you please follow this step-by-step: 1. In a new post, add the [video] shortcode in the post editor. Maybe add a width attribute. You could also use the ‘Add media’ button, so WordPress will generate the shortcode automatically. 2. Activate Switch Video Quality in the settings dialog of the plugin. 3. Add a title (optional) 4. Click the button ‘Choose/upload subtitle’ and upload or select your subtitle files (you can select multiple files at once). I’m using .vtt files, but .srt files should work, too. 5. **IMPORTANT!**: You’ll have to edit the Label and Language Tag fields for each subtitle manually, as these must be unique and cannot be retrieved from the source files automatically. 6. Add a video file by clicking the button ‘Choose/upload video’ (optionally add multiple files with different qualities). 7. That’s it. Save your post and tell me if it’s working now. * Thanks! * Edit: I did some testing with Lifter LMS and it’s working there, too. The steps above are essentially the same, but you can either place a video shortcode at the first line inside the editor, or enter an url of a self-hosted video in the video embed box of Lifter. * Thread Starter [malauzon](https://wordpress.org/support/users/malauzon/) * (@malauzon) * [9 years ago](https://wordpress.org/support/topic/small-issue-8/#post-9464204) * Hello! * Sorry for the delay. I was on a tow week holiday. * I just tried your instructions step by step and it worked. I have to figure out what I’m doing wrong on the other pages. * Thank you so much for your help. * Marc * Thread Starter [malauzon](https://wordpress.org/support/users/malauzon/) * (@malauzon) * [9 years ago](https://wordpress.org/support/topic/small-issue-8/#post-9464240) * I am not sure but I think the ctrl click fixed the issue. * Plugin Author [team-ok](https://wordpress.org/support/users/team-ok/) * (@team-ok) * [9 years ago](https://wordpress.org/support/topic/small-issue-8/#post-9464388) * Great to hear it’s working for you now! * I will release an update including this new feature soon. * Thanks for the feature request and your feedback, Timo * Plugin Author [team-ok](https://wordpress.org/support/users/team-ok/) * (@team-ok) * [8 years, 10 months ago](https://wordpress.org/support/topic/small-issue-8/#post-9697900) * Just released version 1.5 that has the subtitle feature included. * Thread Starter [malauzon](https://wordpress.org/support/users/malauzon/) * (@malauzon) * [8 years, 10 months ago](https://wordpress.org/support/topic/small-issue-8/#post-9710410) * Hello Team-Ok! * I have just noticed a problem today. The media window is kind of messed up. The play button is not centered. I can’t see the menu to choose the resolution anymore and the menu to select the subtitles is messed up but still works. * Is there any way I can go back to the previous version? * Thank you * Marc * Thread Starter [malauzon](https://wordpress.org/support/users/malauzon/) * (@malauzon) * [8 years, 10 months ago](https://wordpress.org/support/topic/small-issue-8/#post-9710812) * Hi, I’m sorry, just a quick update, the off center issue was my fault. But I still can’t see my resolution selection. Even when I go full screen I don’t see it. Only the subtitles with a messed up button but they work. Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/small-issue-8/page/2/?output_format=md) [→](https://wordpress.org/support/topic/small-issue-8/page/2/?output_format=md) The topic ‘Small Issue’ is closed to new replies. * ![](https://ps.w.org/switch-video-quality/assets/icon-128x128.png?rev=1233901) * [Switch Video Quality](https://wordpress.org/plugins/switch-video-quality/) * [Frequently Asked Questions](https://wordpress.org/plugins/switch-video-quality/#faq) * [Support Threads](https://wordpress.org/support/plugin/switch-video-quality/) * [Active Topics](https://wordpress.org/support/plugin/switch-video-quality/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/switch-video-quality/unresolved/) * [Reviews](https://wordpress.org/support/plugin/switch-video-quality/reviews/) * 21 replies * 2 participants * Last reply from: [malauzon](https://wordpress.org/support/users/malauzon/) * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/small-issue-8/page/2/#post-9718041) * Status: resolved