Slows down your site

  • drobertsdesign

    (@drobertsdesign)


    12 months ago

    I’ve noticed a few of my WooCommerce sites running this plugin have become painfully slow in the backend—taking 20+ seconds to load pages, open plugins, or edit a product. Disabling Stripe brings everything back to normal.

    I’m submitting a support ticket, but in the meantime, I’d recommend avoiding the Stripe plugin if you want to maintain a responsive backend experience. And no, I’m not using cheap shared hosting—this is a top-tier VPS.

    I hope they can improve the performance, as it’s otherwise a well-designed plugin that’s easy to set up and use.

    UPDATE: Recent plugin update (9.4.1) has improved backend speed so I have adjusted my star rating to reflect this.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Douglas I. a11n

    (@imodouglas)

    12 months ago

    Hi @drobertsdesign, thank you for the review.

    We’ll be happy to dig into this issue you are experiencing with our Stripe plugin. You mentioned that you’re submitting a support ticket. Can you share the ticket ID here so we can take it up as quickly as possible and investigate the issue further for you?

    Many thanks!

    Plugin Author Wesley Rosa

    (@wesleyjrosa)

    12 months ago

    Hello there,

    I am so sorry you are experiencing this issue with your website. Some minutes ago, we also released a new patch version that should solve the bug you are having. Can you give it a try and let us know?

    Thread Starter drobertsdesign

    (@drobertsdesign)

    12 months ago

    Thanks for the quick reply. I have updated to 9.4.1 and backend speed has indeed improved! Thanks for the speedy fix!

    Douglas I. a11n

    (@imodouglas)

    11 months, 4 weeks ago

    Hi @drobertsdesign, it is our pleasure 🙂

    I am happy to hear that the patch version fixed the issue for you.

    imillenium

    (@imillenium)

    11 months, 1 week ago

    Hi,

    With version 9.4.1 the speed of the plugin is very slow. I deactivate the plugin and my site is back to normal.

    Thanks!

    Plugin Support Feten L. a11n

    (@fetenlakhal)

    11 months, 1 week ago

    Thanks for letting us know and sorry to hear about this!

    If you don’t mind, can you open a new thread with more details?

    If you’d like to discuss this with the person who opened this thread, please let us know so that the support team doesn’t interfere.

    Thank you for your attention.

    imillenium

    (@imillenium)

    11 months ago

    Hi @fetenlakhal

    I continue here: https://wordpress.org/support/topic/plugin-slows-down-woocommerce/#post-18460760

    Zee

    (@doublezed2)

    11 months ago

    Hello imillenium,

    Thank you for your reply.

    I appreciate your cooperation. I have replied to your other thread. Let’s continue further communication over there.

    Have a great day!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Slows down your site’ is closed to new replies.