Slow Website -> No Refund -> DONT Buy - [Seraphinite Accelerator] Review | WordPress.org

Evander
(@evandernelson)

1 month, 3 weeks ago

Plugin makes the backend of your website very slow. I asked Cloudways and they highly advised against using it. Also wasn’t clear it was a recurring subscription and now the seller don’t want to give a refund. Be careful because with this product !!

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Plugin Support Gradient
(@ssols0supp)

1 month, 3 weeks ago
1. Optimization requires CPU: https://www.s-sols.com/docs/wordpress/accelerator/getting-started-accel#opt_req_cpu
2. According to provided information from hosting service, CPU was used for only 54%.
3. According to our refund policy that is accepted while ordering (https://www.s-sols.com/terms-of-service#refund_policy), money can be refunded only within first 30 days of subscription’s starting.
4. We offered to help setting up to minimal resource using (Accelerator has improvements related to self-learning 2nd generation) but it was declined from user’s side.

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Last reply from: Gradient
Last activity: 1 month, 3 weeks ago