User Submitted Posts
[resolved] Slow submission? (7 posts)

  1. joshuajon
    Posted 2 years ago #

    I'm loving the functionality offered by this plugin, but it seems that submitting the form takes a VERY long time. Typically I'm seeing it take between 45 seconds to a minute.

    I've disabled the javascript but that didn't seem to make any difference. I've tried disabling all other plugins but didn't see an improvement.

    Any suggestions as to what could be wrong? Thanks,


  2. Jeff Starr
    Plugin Author

    Posted 2 years ago #

    I would talk to your host. Normally the submissions are very fast, as expected.

  3. joshuajon
    Posted 2 years ago #

    It's hosted on a VPS with 2 cores, 2 GB of ram, and virtually no load. The posts are successfully submitted and the browser redirected to the success page, it's just very very slow. I initially found the issue when I had enabled Varnish, but varnish would time out before the USP would return. I've now removed varnish and am stuck on the situation I've described.

  4. Jeff Starr
    Plugin Author

    Posted 2 years ago #

    Hmm, not sure then. Normally it just works great. Maybe something in .htaccess or the file size or max upload limits.. it could also be network congestion..? I'm not sure but good luck.

  5. joshuajon
    Posted 2 years ago #

    I doubt it's network congestion, the rest of the site loads fine. Posts from the backend work as expected. The only thing in .htaccess is the basic mod_rewrite stuff for wordpress. I'm testing with submission of ~8 ascii characters so I don't think file size or max upload are to blame.

    I've tried re-downloading the plugin which didn't help.

    Any other troubleshooting suggestions or is it time to start looking for a different plugin?

  6. Jeff Starr
    Plugin Author

    Posted 2 years ago #

    Yeah please go with a different plugin, thank you.

  7. Jeff Starr
    Plugin Author

    Posted 1 year ago #

    Hey joshuajon, thanks for going out of your way to leave a 1-star review/attack:


    Just FYI: I have helped literally thousands of people online (most of them for free) for many years. Many of the people I've helped would disagree with your opinion.

    I did not know why the plugin did not work for you, so I politely recommended that you go with another plugin. It is funny that you would choose to respond to a free plugin and honest reply with such a poor, spiteful review.

    For the sake of others reading, USP continues to work great for many users. If there are any questions or concerns, please contact me directly and I will try to help.



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