Slow Frontend Login

  • perihelionweb

    (@perihelionweb)


    5 years, 5 months ago

    I’ve made all the recommended settings for wordfence, checked settings on my VPS but when Wordfence is enabled user logins from the frontend are EXTREMELY SLOW. Turn off Wordfence and logins from frontend become snappy once again.

    What gives? I want to subscribe to the premium version but not if login is going to be this slow, users will think there is something wrong and go elsewhere.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • wfasa

    (@wfasa)

    5 years, 5 months ago

    Hi @perihelionweb,
    Sorry for the late reply. I’m not sure why this would be happening. It’s not something I recall we’ve seen on other sites before. Have you checked the Wordfence > Tools > Diagnostics page to make sure there isn’t anything marked in red on that page which might indicate a problem with your configuration? Another thing you could try is to disable “Brute force protection” altogether for testing purposes, and see if that fixes it. There could be some conflict with another plugin that we’re not aware of yet.

    Thread Starter perihelionweb

    (@perihelionweb)

    5 years, 5 months ago

    I disabled brute force protection, still slow. Nothing appeared in red in the diagnostics tab. I just removed all the wordfence tables/data and removed the plugin and reinstalled, still slow.

    Any other suggestions? We were using iThemes Security Pro and logins were almost instant but we switched to the FREE wordfence to test for possibly going with the Wordfence Premium service, but if we can’t get this resolved we’re going to have to hold off per my clients request.

    If you want to email me directly you can email direct @ sproffitt at perihelionwebdesign.com and I can provide you some login credentials to our clients site so you can take a look around.

    wfasa

    (@wfasa)

    5 years, 5 months ago

    Hi @perihelionweb,
    I’m afraid we’re not able to log in to the sites of free customers for debugging purposes. Additionally we’re not able to discuss premium here in the forums so if you want to know anything more about that please shoot an email to presales@wordfence.com.

    If you have turned off Brute Force protection then you’ve turned off the actions that Wordfence runs on WordPress login. My next suggestion would be to compare logins for different user types. Is login equally slow for a subscriber as for an admin for example?

    davidjoker

    (@davidjoker)

    5 years, 4 months ago

    I have the same issue. I cannot login to my wordpress website with the login form ỏ lost password form…

    I am using Cloudflare and it shows an error for the login process: A timeout occurred

Viewing 4 replies - 1 through 4 (of 4 total)
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