• Hello,

    I have wordpress installed on my website on a dedicated server. My website and everything works smoothly without any problem but my admin panel / dashboard was very very slow. That problem solved itself but then my posts became slow. Clicking “edit” on any post takes minutes to load.
    Even that is better now but it might start again.
    All this time I have not been able to backup the website from tools > export. I try to export the file and the download takes forever, then the speed reaches 0kbps and file does not download completely.

    Another thing is that this is how my export page looks, usually there is a blue button there instead of grey:
    http://i.imgur.com/9oR2DT1.jpg

    I am out of ideas to try. Please suggest what to do.

Viewing 15 replies - 1 through 15 (of 19 total)
  • Sounds like a memory issue/problem. Check your server logs for “out of memory” or other similar errors.

    And check your php error log too.
    Try deactivating all your plugins and see if the issue/problem is related to a plugin.

    Thread Starter animecruzers

    (@animecruzers)

    Tried deactivating all plugins. Doesn’t work.

    I have multiple sites on same server and one of them works fine. Issue is with 2 of them. All 3 sites are pretty much same template, same everything. It happens to be slower when there is more traffic on sites. Maybe that is why one of them is fine as traffic there is low.
    I contact hosting and they said there are no overloads or problems on the server side.

    Thanks for responding, I will check for out of memory errors and php error log too and report back.

    Thread Starter animecruzers

    (@animecruzers)

    Hello,
    There were no out of memory issues. I asked hosting guys to look for it too and there were none. It is quite powerfull.

    The problem only happens in dashboard specially when trying to edit posts and pages where it takes 5 minutes to load. Website itself works flawlessly.

    I am still not able to take backup from Tools > Export as the download speed goes to 0b/s and cancells after downloading only a few KB.

    Please help.

    Ok since this is isolated to the wp-admin backend area of your site then are you doing anything like using caching the wp-admin area? The wp-admin area should never be cached for any reason. If you are using Cloud services then make sure that in your Cloud settings you are NOT caching your wp-admin area.

    Try using the WordPress DEBUG constant in your wp-config.php file and there is another constant for checking Queries. Both of these constants should only be used for testing purposes and will significantly slow down your entire website during testing so be sure to remove them or comment them out after you check for any clues.

    http://codex.wordpress.org/Editing_wp-config.php#Debug
    http://codex.wordpress.org/Editing_wp-config.php#Save_queries_for_analysis

    You may also want to try installing this plugin: https://wordpress.org/plugins/p3-profiler/ to check for any clues.

    Also if you using a caching plugin and you see the WP_CACHE constant in your wp-config.php file and it is set to true then change that to false for testing.
    http://codex.wordpress.org/Editing_wp-config.php#Cache

    Eliminate that your Browser is causing the problem. ie a Browser add-on or extenstion installed in your Browser. Disable/turn off all Browser add-ons/extensions for testing.

    And of course delete your Browser cache. Corrupt Browser cache could be the problem.

    Thread Starter animecruzers

    (@animecruzers)

    I am using W3 cache plugin.

    I didn’t see any option in it so I went ahead and changed true to false in wp-config.php but now website is giving the following error:

    Parse error: syntax error, unexpected ‘define’ (T_STRING) in /home/watchft/public_html/domain.com/wp-config.php on line 1

    I changed it back to true and still I am receiving this error. What to do?

    Browser could be eliminated as I’ve tried this from different pc’s and multiple admins report the same slow dashboard.

    I will check the other things later but for now I need to solve the parse error.

    That error means there is a coding mistake. This code (and all code) define( 'WP_CACHE', true ); needs to go after the opening php tag <?php

    And since you did not already see this constant in your wp-config.php file and you have W3TC installed then that probably means that W3TC is not installed correctly. I recommend that you delete and reinstall W3TC.

    If you have a DSO Server type and not a CGI Server type then you should do some google searches for how to install W3TC on a DSO Server.

    Thread Starter animecruzers

    (@animecruzers)

    Sites are back.

    I tried p3 profiler and it ranked w3 cache plugin on highest, I have tried disabling the plugin with no help and also there is same plugin on my other sites working all good.

    I edited wp-config.php again and set it to false but still facing slowdowns.

    Thread Starter animecruzers

    (@animecruzers)

    Ok I will search on google now on how to install and remove w3tc.

    Thread Starter animecruzers

    (@animecruzers)

    Hello,

    I have completely removed w3tc, I will know if posts are faster or no in the morning when admins are making new posts on site(but I think its fixed), but for now I tried to take backup and am still stuck. The download goes very slow and then cancels itself so I am unable to backup my posts and pages from tools > export.
    What could be causing this?

    How about everything else? Are all the other things performing better/normal now? Maybe your backup is extremely large and that is why it is failing?

    Maybe your database needs to be repaired or optimized? Use phpMyAdmin and do a repair and optimize all your database tables.

Viewing 15 replies - 1 through 15 (of 19 total)
  • The topic ‘Slow Dashboard, Posts and Downloading of Export file’ is closed to new replies.