Support » Plugin: UpdraftPlus WordPress Backup Plugin » Slow backups on Siteground

  • Resolved alpinevp

    (@alpinevp)


    Why is UpdraftPlus so slow on SiteGround servers running PHP 7.0/7.1? Even on small 1-3 page sites with little media can take upwards of 10 minutes. Other hosts it’s very fast.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi,

    It is possible that SiteGround has lower memory limits than other hosts.

    Could you send us a copy of the latest backup log? This can be found in the Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Pastebin, and post the link here.

    <!DOCTYPE html>
    <html>
    <title>W3.CSS Template</title>
    <meta charset=”UTF-8″>
    <meta name=”viewport” content=”width=device-width, initial-scale=1″>
    <link rel=”stylesheet” href=”https://www.w3schools.com/w3css/4/w3.css”>
    <link rel=”stylesheet” href=”https://fonts.googleapis.com/css?family=Raleway”>
    <link rel=”stylesheet” href=”https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.7.0/css/font-awesome.min.css”>
    <style>
    html,body,h1,h2,h3,h4,h5 {font-family: “Raleway”, sans-serif}
    </style>
    <body class=”w3-light-grey”>

    <!– Top container –>
    <div class=”w3-bar w3-top w3-black w3-large” style=”z-index:4″>
    <button class=”w3-bar-item w3-button w3-hide-large w3-hover-none w3-hover-text-light-grey” onclick=”w3_open();”><i class=”fa fa-bars”></i>  Menu</button>
    <span class=”w3-bar-item w3-right”>Logo</span>
    </div>

    <!– Sidebar/menu –>
    <nav class=”w3-sidebar w3-collapse w3-white w3-animate-left” style=”z-index:3;width:300px;” id=”mySidebar”><br>
    <div class=”w3-container w3-row”>
    <div class=”w3-col s4″>

    </div>
    <div class=”w3-col s8 w3-bar”>
    <span>Welcome, Mike</span><br>
    <i class=”fa fa-envelope”></i>
    <i class=”fa fa-user”></i>
    <i class=”fa fa-cog”></i>
    </div>
    </div>
    <hr>
    <div class=”w3-container”>
    <h5>Dashboard</h5>
    </div>
    <div class=”w3-bar-block”>
    <i class=”fa fa-remove fa-fw”></i>  Close Menu
    <i class=”fa fa-users fa-fw”></i>  Overview
    <i class=”fa fa-eye fa-fw”></i>  Views
    <i class=”fa fa-users fa-fw”></i>  Traffic
    <i class=”fa fa-bullseye fa-fw”></i>  Geo
    <i class=”fa fa-diamond fa-fw”></i>  Orders
    <i class=”fa fa-bell fa-fw”></i>  News
    <i class=”fa fa-bank fa-fw”></i>  General
    <i class=”fa fa-history fa-fw”></i>  History
    <i class=”fa fa-cog fa-fw”></i>  Settings<br><br>
    </div>
    </nav>

    <!– Overlay effect when opening sidebar on small screens –>
    <div class=”w3-overlay w3-hide-large w3-animate-opacity” onclick=”w3_close()” style=”cursor:pointer” title=”close side menu” id=”myOverlay”></div>

    <!– !PAGE CONTENT! –>
    <div class=”w3-main” style=”margin-left:300px;margin-top:43px;”>

    <!– Header –>
    <header class=”w3-container” style=”padding-top:22px”>
    <h5><b><i class=”fa fa-dashboard”></i> My Dashboard</b></h5>
    </header>

    <div class=”w3-row-padding w3-margin-bottom”>
    <div class=”w3-quarter”>
    <div class=”w3-container w3-red w3-padding-16″>
    <div class=”w3-left”><i class=”fa fa-comment w3-xxxlarge”></i></div>
    <div class=”w3-right”>
    <h3>52</h3>
    </div>
    <div class=”w3-clear”></div>
    <h4>Messages</h4>
    </div>
    </div>
    <div class=”w3-quarter”>
    <div class=”w3-container w3-blue w3-padding-16″>
    <div class=”w3-left”><i class=”fa fa-eye w3-xxxlarge”></i></div>
    <div class=”w3-right”>
    <h3>99</h3>
    </div>
    <div class=”w3-clear”></div>
    <h4>Views</h4>
    </div>
    </div>
    <div class=”w3-quarter”>
    <div class=”w3-container w3-teal w3-padding-16″>
    <div class=”w3-left”><i class=”fa fa-share-alt w3-xxxlarge”></i></div>
    <div class=”w3-right”>
    <h3>23</h3>
    </div>
    <div class=”w3-clear”></div>
    <h4>Shares</h4>
    </div>
    </div>
    <div class=”w3-quarter”>
    <div class=”w3-container w3-orange w3-text-white w3-padding-16″>
    <div class=”w3-left”><i class=”fa fa-users w3-xxxlarge”></i></div>
    <div class=”w3-right”>
    <h3>50</h3>
    </div>
    <div class=”w3-clear”></div>
    <h4>Users</h4>
    </div>
    </div>
    </div>

    <div class=”w3-panel”>
    <div class=”w3-row-padding” style=”margin:0 -16px”>
    <div class=”w3-third”>
    <h5>Regions</h5>
    Google Regional Map
    </div>
    <div class=”w3-twothird”>
    <h5>Feeds</h5>
    <table class=”w3-table w3-striped w3-white”>
    <tr>
    <td><i class=”fa fa-user w3-text-blue w3-large”></i></td>
    <td>New record, over 90 views.</td>
    <td><i>10 mins</i></td>
    </tr>
    <tr>
    <td><i class=”fa fa-bell w3-text-red w3-large”></i></td>
    <td>Database error.</td>
    <td><i>15 mins</i></td>
    </tr>
    <tr>
    <td><i class=”fa fa-users w3-text-yellow w3-large”></i></td>
    <td>New record, over 40 users.</td>
    <td><i>17 mins</i></td>
    </tr>
    <tr>
    <td><i class=”fa fa-comment w3-text-red w3-large”></i></td>
    <td>New comments.</td>
    <td><i>25 mins</i></td>
    </tr>
    <tr>
    <td><i class=”fa fa-bookmark w3-text-blue w3-large”></i></td>
    <td>Check transactions.</td>
    <td><i>28 mins</i></td>
    </tr>
    <tr>
    <td><i class=”fa fa-laptop w3-text-red w3-large”></i></td>
    <td>CPU overload.</td>
    <td><i>35 mins</i></td>
    </tr>
    <tr>
    <td><i class=”fa fa-share-alt w3-text-green w3-large”></i></td>
    <td>New shares.</td>
    <td><i>39 mins</i></td>
    </tr>
    </table>
    </div>
    </div>
    </div>
    <hr>
    <div class=”w3-container”>
    <h5>General Stats</h5>
    <p>New Visitors</p>
    <div class=”w3-grey”>
    <div class=”w3-container w3-center w3-padding w3-green” style=”width:25%”>+25%</div>
    </div>

    <p>New Users</p>
    <div class=”w3-grey”>
    <div class=”w3-container w3-center w3-padding w3-orange” style=”width:50%”>50%</div>
    </div>

    <p>Bounce Rate</p>
    <div class=”w3-grey”>
    <div class=”w3-container w3-center w3-padding w3-red” style=”width:75%”>75%</div>
    </div>
    </div>
    <hr>

    <div class=”w3-container”>
    <h5>Countries</h5>
    <table class=”w3-table w3-striped w3-bordered w3-border w3-hoverable w3-white”>
    <tr>
    <td>United States</td>
    <td>65%</td>
    </tr>
    <tr>
    <td>UK</td>
    <td>15.7%</td>
    </tr>
    <tr>
    <td>Russia</td>
    <td>5.6%</td>
    </tr>
    <tr>
    <td>Spain</td>
    <td>2.1%</td>
    </tr>
    <tr>
    <td>India</td>
    <td>1.9%</td>
    </tr>
    <tr>
    <td>France</td>
    <td>1.5%</td>
    </tr>
    </table><br>
    <button class=”w3-button w3-dark-grey”>More Countries  <i class=”fa fa-arrow-right”></i></button>
    </div>
    <hr>
    <div class=”w3-container”>
    <h5>Recent Users</h5>
    <ul class=”w3-ul w3-card-4 w3-white”>
    <li class=”w3-padding-16″>

    <span class=”w3-xlarge”>Mike</span><br>

    <li class=”w3-padding-16″>

    <span class=”w3-xlarge”>Jill</span><br>

    <li class=”w3-padding-16″>

    <span class=”w3-xlarge”>Jane</span><br>

    </div>
    <hr>

    <div class=”w3-container”>
    <h5>Recent Comments</h5>
    <div class=”w3-row”>
    <div class=”w3-col m2 text-center”>

    </div>
    <div class=”w3-col m10 w3-container”>
    <h4>John <span class=”w3-opacity w3-medium”>Sep 29, 2014, 9:12 PM</span></h4>
    <p>Keep up the GREAT work! I am cheering for you!! Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.</p><br>
    </div>
    </div>

    <div class=”w3-row”>
    <div class=”w3-col m2 text-center”>

    </div>
    <div class=”w3-col m10 w3-container”>
    <h4>Bo <span class=”w3-opacity w3-medium”>Sep 28, 2014, 10:15 PM</span></h4>
    <p>Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.</p><br>
    </div>
    </div>
    </div>
    <br>
    <div class=”w3-container w3-dark-grey w3-padding-32″>
    <div class=”w3-row”>
    <div class=”w3-container w3-third”>
    <h5 class=”w3-bottombar w3-border-green”>Demographic</h5>
    <p>Language</p>
    <p>Country</p>
    <p>City</p>
    </div>
    <div class=”w3-container w3-third”>
    <h5 class=”w3-bottombar w3-border-red”>System</h5>
    <p>Browser</p>
    <p>OS</p>
    <p>More</p>
    </div>
    <div class=”w3-container w3-third”>
    <h5 class=”w3-bottombar w3-border-orange”>Target</h5>
    <p>Users</p>
    <p>Active</p>
    <p>Geo</p>
    <p>Interests</p>
    </div>
    </div>
    </div>

    <!– Footer –>
    <footer class=”w3-container w3-padding-16 w3-light-grey”>
    <h4>FOOTER</h4>
    <p>Powered by w3.css</p>
    </footer>

    <!– End page content –>
    </div>

    <script>
    // Get the Sidebar
    var mySidebar = document.getElementById(“mySidebar”);

    // Get the DIV with overlay effect
    var overlayBg = document.getElementById(“myOverlay”);

    // Toggle between showing and hiding the sidebar, and add overlay effect
    function w3_open() {
    if (mySidebar.style.display === ‘block’) {
    mySidebar.style.display = ‘none’;
    overlayBg.style.display = “none”;
    } else {
    mySidebar.style.display = ‘block’;
    overlayBg.style.display = “block”;
    }
    }

    // Close the sidebar with the close button
    function w3_close() {
    mySidebar.style.display = “none”;
    overlayBg.style.display = “none”;
    }
    </script>

    </body>
    </html>

    Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi,

    Apologies for the delay, this thread appears to have been buried by the fourms.

    The code posted is HTML, rather than the log file.
    The log can be found in the UpdraftPlus Existing Backups tab.

Viewing 3 replies - 1 through 3 (of 3 total)
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