Support » Plugin: Packlink PRO shipping module » Slow backend for high CPU usage

  • lucantropo

    (@lucantropo)


    Hello, for a few days now the plugin has made the backend practically unusable as it is very slow. The problem is solved only by deactivating the plugin, which does not allow the site to operate fully.
    I have everything updated to the latest versions and a memory limit of 256 Mega, how can you solve the question without having to go through your account managers who unfortunately have no knowledge about the technical part?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author packlink

    (@packlink)

    Hello,

    Thanks for your message. One of our account manager will contact you to find a solution to your incidence.
    Thanks, Best,

    Packlink Team

    Thread Starter lucantropo

    (@lucantropo)

    hello thanks for the answer, I had both me directly, and the owners of the site, some contacts with an account manager, from a technical / practical point of view he was not able to help us. in any case how can I leave contact details to contact me?

    Plugin Author packlink

    (@packlink)

    Hello @lucantropo ,

    Please apologize for this inconvenience.
    Please reach out to business@packlink.com and please indicate your email address used to access Packlink PRO.

    Thanks
    Best
    Packlink Team

Viewing 3 replies - 1 through 3 (of 3 total)
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