Support » Plugin: License Manager for WooCommerce » Slow and unresponding

Slow and unresponding

  • hackteam

    (@hackteam)


    1 month, 1 week ago

    Hi! I’m using this plugin for some while and now, and overall the functionalities are great. However, since I crossed the 10k licenses it get slow and unresponding. Listing the licenses sometimes work, but often results in a 500 error message. If the overview of licenses load, I’m unable to search due to timeouts. I already have upgraded my VM from 2GB RAM to 4GB RAM, without result. Can someone point me in the right direction of how to solve this issue?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Drazen Bebic

    (@drazenbebic)

    1 month, 1 week ago

    Hello @hackteam

    thank you for your message and for using my plugin.

    I’ll try to generate a large amount of license keys to see how it behaves. I’m also thinking of adding an “ARCHIVED” status for licenses, so that they remain in the system but aren’t always loaded. What do you think?

    hackteam

    (@hackteam)

    1 month, 1 week ago

    Thanks for your reply!

    Depends on if the licenses would still be available for me to see, as they are also linked to Woocommerce customers and orders. When I load /wp-admin/admin.php?page=lmfwc_licenses I don’t expect all licenses to load, but just the ones on the screen. Also, when searching or filtering its very slow or non responding. Maybe something could be improved in the way matches are found. Let me know if you need more info or I can help finding a solution

    • This reply was modified 1 month, 1 week ago by hackteam.
    Plugin Author Drazen Bebic

    (@drazenbebic)

    1 month, 1 week ago

    @hackteam

    It shouldn’t really be that way, because the SQL statement behind those licenses is made only to load the ones that are displayed currently. How many licenses are you viewing per page?

    hackteam

    (@hackteam)

    1 month, 1 week ago

    The default amount of licenses. Could it be that something else on that page is causing the problem? Like the counts for the links on top with “active”, “sold” etc?

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.

Views