• Resolved sbraunm

    (@sbraunm)


    Hello,

    I recently instaled woocommerce and have optimized the site a lot. However adding items to the cart can take up to 15-20secs, and processing the purchase can also look as if the website freezes. What can be done???

    Thanks in advance for your help.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • WooCommerce advises disabling caching on cart, checkout and my-account pages. See:
    https://docs.woocommerce.com/document/configuring-caching-plugins/

    There may be other problems but that’s a starting point.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    One of the first things I’d recommend in troubleshooting this type of speed issues, would be ruling out the possibility of the slowdown being caused by other plugins.

    Slowdowns like this can often be present because your server is running out of resources. So, it’s a possibility that there might be a plugin (or plugins) that is using up a lot of your server’s resources, causing the site to run slowly.

    To verify this, you’ll want to temporarily switch your theme to Storefront. Then, disable all plugins on the site except for WooCommerce, and test for the issue. If the speed improves significantly, you’ll then have to re-enable features one by one, while testing for the issue; until you find out which one is causing this behavior.

    We recommend that these steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging: https://wordpress.org/plugins/wp-staging/

    This plugin lets you copy and redeploy a WordPress site with minimal work.

    Thread Starter sbraunm

    (@sbraunm)

    Hi Lorro, it dint not help, same processing time

    Hi Fernando, wp-staging produced a very ugly clon, with this warnign:
    To fix it you can:
    1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true.
    2. Find the double jquery.js include and remove it.

    I already did 1, but dont know how to do 2. How is it?

    check my website with /1589591896421/

    Thread Starter sbraunm

    (@sbraunm)

    nevermind, deactivating w3 total cache solved the revslider warning….testing plugins now

    Thread Starter sbraunm

    (@sbraunm)

    OK, deactivating all plugins reduced the update-cart time from 8-9 to 4-5, while activating them one by one it came little by little up to 7. No one in particular made the jump.

    What can I do then to make add-to-cart, update-cart and checkout work faster with all those -neccessary- plugins???

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @sbraunm I’d recommend chatting with your host, see if they can check PHP logs and query data to track down what is causing your site to perform those actions slowly.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter sbraunm

    (@sbraunm)

    Just wanted to mention I switched from host gator to SiteGround and time got reduced by more than one half, with a lower hosting cost

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘slow add to card /checkout’ is closed to new replies.