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Slow access via NAPAfrica JHB

  • webtelza

    (@webtelza)


    2 weeks, 3 days ago

    Good Day

    We have exceptionally slow access to WordPress.org (causing updates to client sites to fail due to timeouts of NGINX) with the download speed barely reaching 100kbps. If we disable our IX session at Napafrica JHB and Unitas Global, we get 10MBps through our IP Transit.

    Mike from Unitas Global advised that the problem is probably a reverse path issue at WordPress and their NOC was going to reach out to you. I have also been in touch with Singlehop and shared all the results with them, but not getting any feedback.

    Can you please contact me so that I can share traceroutes with you

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