Hi,
is the tracker reporting any specific error messages under Slimstat > Settings > Maintenance?
What is your site URL?
Jason
I have the same issue the slimstats plugin is not working. my website is http://advanceprobasketball.com
feel free to contact me at ermay at advanceprobasketball dot com
Yes, I have one error:
[08-05-16 10:03 pm] 211 Notice: Bot not tracked
The site name is
http://www.amazenu.com
ermayduran, I would please ask you to start your own thread instead of hijacking someone else’s. Thank you.
Hi Shay2501,
while inspecting the source code, I noticed that the tracker is returning the following message:
Request URL:https://www.amazenu.com/wp-admin/admin-ajax.php
Request Method:POST
Status Code:500 Internal Server Error
Remote Address:107.180.51.85:443
This is a server error that your hosting service provider can help you troubleshoot, as they have access the server’s error log files. In the meanwhile, could you try changing the User Agent Accuracy parameter from HIGH to NORMAL (if you’re using Slimstat 4.3.6) and see if that helps? You can find it under Slimstat > Settings > Tracker tab.
Jason.
Jason,
I changed the setting and it didn’t help.
I verified that admin-ajax.php was there and I had access to it.
Then I disabled tracking in SlimStat, and deactivated another plugin that does some extra hardening. I re-enabled the tracking in SlimStat and it worked. Then I re-activated the security plugin and everything seems OK now.
Thanks for your help.
Shannon
Apologies for intruding. Your support threading system was not a 100% clear and I am still in need of help. I started a separate thread as per instructions.
Regards,
Then I re-activated the security plugin and everything seems OK now.
Terrific! A review for Slimstat would be a nice way to say thank you:
http://wordpress.org/support/view/plugin-reviews/wp-slimstat#postreviews
Take care,
Jason
Apologies for intruding. Your support threading system was not a 100% clear and I am still in need of help.
It’s okay, it happens sometimes. Thank you for starting a separate thread, I will address your issue there.
Best,
Jason