Title: Slimstat not working
Last modified: August 22, 2016

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# Slimstat not working

 *  Resolved [person111](https://wordpress.org/support/users/person111/)
 * (@person111)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/slimstat-not-working-1/)
 * Hi! No data has been collected/updated in my slimstat after I upgraded my hosting
   plan with my host. The domain is the same ([http://dorm2dorm.com](http://dorm2dorm.com)),
   but we changed servers on the host. I migrated the site using the updraft backup
   plugin.
 * Please help me when you get a chance!
 * [https://wordpress.org/plugins/wp-slimstat/](https://wordpress.org/plugins/wp-slimstat/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/)
 * (@coolmann)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/slimstat-not-working-1/#post-5937370)
 * What error is the tracker reporting under Slimstat > Settings > Maintenance tab
   > Debugging section?
 *  Thread Starter [person111](https://wordpress.org/support/users/person111/)
 * (@person111)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/slimstat-not-working-1/#post-5937391)
 * 215 Database not ready recorded on 03-25-15 at 04:12 am
 *  Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/)
 * (@coolmann)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/slimstat-not-working-1/#post-5937404)
 * Slimstat could not add the new record to the table. Check that the table exists
   and that the mysql user has the right permissions to write in it.
 * Camu
 *  Thread Starter [person111](https://wordpress.org/support/users/person111/)
 * (@person111)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/slimstat-not-working-1/#post-5937450)
 * I’m having trouble with this part. Is there a way to reset slimstats and have
   it recreate the table?
 *  Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/)
 * (@coolmann)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/slimstat-not-working-1/#post-5937452)
 * If the table is not there, Slimstat will attempt to create it every time error
   215 is thrown. So it must be something else.
 *  Thread Starter [person111](https://wordpress.org/support/users/person111/)
 * (@person111)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/slimstat-not-working-1/#post-5937495)
 * Do you need access to our installation to see what’s going on?
 *  Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/)
 * (@coolmann)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/slimstat-not-working-1/#post-5937522)
 * Hi,
 * we offer a priority support service for this kind of requests. Please review 
   the terms and contact our support team so that we can assign a developer to your
   case:
 * [http://slimstat.getused.to.it/downloads/priority-support](http://slimstat.getused.to.it/downloads/priority-support)
 * Best,
    Camu

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Slimstat not working’ is closed to new replies.

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 * 7 replies
 * 2 participants
 * Last reply from: [Jason Crouse](https://wordpress.org/support/users/coolmann/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/slimstat-not-working-1/#post-5937522)
 * Status: resolved