Title: SlimStat Lockout
Last modified: January 17, 2018

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# SlimStat Lockout

 *  Resolved [mrmaton04](https://wordpress.org/support/users/mrmaton04/)
 * (@mrmaton04)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/slimstat-lockout/)
 * Had a problem today after updating Theme (Avada 5.4.1) where I could not see 
   login screen, or I was redirected to a blank white page. Asked my Web Host for
   help and they said it was SlimStat Plugin responsible so they disabled it for
   me.
    They told me I could reinstall it and/or contact the author. I tried reinstalling
   it and it reproduced the same problem -couldn’t load login pages or any page 
   on the front end, they all just appeared as blank white. Then when I disabled
   Slimstat all pages worked as normal again. Wordpress version 4.9.2–en_AU + Avada
   5.4.1 Theme + other 3rd party plugins. Sorry I don’t know any more information,
   only that the problem is reproducible every time I activate Slimstat with my 
   current setup, but it has been flawless for months before hand. Hope I can use
   it again one day.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/)
 * (@coolmann)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/slimstat-lockout/#post-9885739)
 * Hi [@mrmaton04](https://wordpress.org/support/users/mrmaton04/),
 * sorry for the inconvenience. Would it be possible for you to ask your provider
   to give you access to the web server error log? This would give us a way to narrow
   down the issue. You can also contact us at [http://support.wp-slimstat.com](http://support.wp-slimstat.com)
 * Thanks,
    Jason
 *  [krinaker](https://wordpress.org/support/users/krinaker/)
 * (@krinaker)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/slimstat-lockout/#post-9911309)
 * I’m having same problem with the Slimstat plugin. Trying to us it with Athemes
   Moesia. When activated my site becomes a blank white screen and I can’t reach
   admin dashboard. When I disable, all is well. I’ve rolled back WP and tested 
   all other plugins . . . Wondering if there’s a fix I can employ to get this plugin
   to work?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘SlimStat Lockout’ is closed to new replies.

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## Tags

 * [slimstat](https://wordpress.org/support/topic-tag/slimstat/)
 * [white screen](https://wordpress.org/support/topic-tag/white-screen/)

 * 2 replies
 * 3 participants
 * Last reply from: [krinaker](https://wordpress.org/support/users/krinaker/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/slimstat-lockout/#post-9911309)
 * Status: resolved