Title: slimstat doesnt work
Last modified: September 19, 2017

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# slimstat doesnt work

 *  Resolved [Spriessbuergerin](https://wordpress.org/support/users/spriessbuergerin/)
 * (@spriessbuergerin)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/slimstat-doesnt-work-2/)
 * i installed Slimstat on two WP-Sites. On one Website everything runs well. On
   the other Site nothing functions, no users are shown, i can only see my one login.
 * The only difference between the two websites is that i installed WP-Statics on
   this site before. Because of the possibility that this would be a potential of
   conflicts i de-installed it. But nothing changed: Slimstat dont track users or
   tracks only single users, but not all (i controlled this with friends who visited
   the site and documented it for me).
 * The cache is empty now, but nothing changed. I would be very glad if anybody 
   could help me. I’m a simple webuser – without programmers knowledge…
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fslimstat-doesnt-work-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Saša](https://wordpress.org/support/users/stodorovic/)
 * (@stodorovic)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/slimstat-doesnt-work-2/#post-9510367)
 * Hi [@spriessbuergerin](https://wordpress.org/support/users/spriessbuergerin/)
 * It’s similar issue as [https://wordpress.org/support/topic/xmlhttprequest-cannot-load-wp-adminadmin-ajax-php-3/](https://wordpress.org/support/topic/xmlhttprequest-cannot-load-wp-adminadmin-ajax-php-3/).
   I see warning in browser console:
 * `Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote
   resource at ...`
 * Because you don’t have PHP knowledge, I’ll try to give you other advice. Also,
   I’ll avoid writing your hostname for security reason.
 * I think that’s related to different hostname in “Site Address (URL)” and “WordPress
   Address (URL)”. Probably you need to add www. into “WordPress Address (URL)” (
   [https://codex.wordpress.org/Changing_The_Site_URL](https://codex.wordpress.org/Changing_The_Site_URL)).
   If it’s multisite installation, then it’s more complex.
 * Also, it’s sensitive operation. After change, you need to close WP dashboard (
   all tabs, maybe restart browser) and access to it via new URL (with www.). I’m
   guessing that’s security reason (to prevent some attacks) why these two addresses
   are different.
 * Regards,
    Sasa
 *  Thread Starter [Spriessbuergerin](https://wordpress.org/support/users/spriessbuergerin/)
 * (@spriessbuergerin)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/slimstat-doesnt-work-2/#post-9512203)
 * Dear Sasa
 * Oh great! That was it! Only www. in the siteAddress URL and everything was solved.
   Thanks a lot!
 * best wishes
    eveline
 *  Thread Starter [Spriessbuergerin](https://wordpress.org/support/users/spriessbuergerin/)
 * (@spriessbuergerin)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/slimstat-doesnt-work-2/#post-9512206)
 * No problems anymore
 *  Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/)
 * (@coolmann)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/slimstat-doesnt-work-2/#post-9513683)
 * [@stodorovic](https://wordpress.org/support/users/stodorovic/) thank you so much
   for thinking out of the box!
 *  [sergioacuario](https://wordpress.org/support/users/sergioacuario/)
 * (@sergioacuario)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/slimstat-doesnt-work-2/#post-9566519)
 * Español:
 * Tengo el mismo problema, mi pagina originalmente solo se carga sin “www”, la 
   direccion del sitio y la de wordpress son iguales, mi sitio es este “[https://ciencias-basicas.com&#8221](https://ciencias-basicas.com&#8221);,¿
   si cambio por www, no se rompera mi sitio? una vez hice eso y mi sitio se cayo,
   espero su ayuda, gracias.
 * Traductor de google:
 * I have the same problem, my page originally only uploaded without “www”, the 
   address of the site and the wordpress are the same, my site is this “[https://ciencias-basicas.com&#8221](https://ciencias-basicas.com&#8221);,
   if I change to www, no my site was broken once I did that and my site fell, I
   hope your help, thank you.
 *  Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/)
 * (@coolmann)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/slimstat-doesnt-work-2/#post-9573547)
 * Sergio, please try the solution here above and see if it solves your problem.
   Also, please experiment with the various CORS settings available in Slimstat 
   to see if there’s anything that can be fixed there.
 * Best,
    Jason

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘slimstat doesnt work’ is closed to new replies.

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 * 6 replies
 * 4 participants
 * Last reply from: [Jason Crouse](https://wordpress.org/support/users/coolmann/)
 * Last activity: [8 years, 7 months ago](https://wordpress.org/support/topic/slimstat-doesnt-work-2/#post-9573547)
 * Status: resolved