• Resolved DebbraJB

    (@debbrajb)


    Simple Lightbox was recently added to a website I write for so our writers can use the Slideshow function. I have used it for years on my own website without a problem but when I go to Create Gallery, the “Type” box which allows me to select “Slideshow”, below the “Size” box does not appear. I can send screenshots. All settings are the same on both sites. Please help.

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Archetyped

    (@archetyped)

    Hi, yes, screenshots would be very helpful in understanding the issue you are experiencing.

    Note that SLB does not currently add any options or controls to the post editor page.

    All of SLB’s options are on SLB’s own admin settings page. For example, when SLB’s “Group items (for displaying as a slideshow)” option is enabled, supported links are automatically displayed as a slideshow in the lightbox.

    Thread Starter DebbraJB

    (@debbrajb)

    Group items (for displaying as a slideshow) option is enabled but the slideshow option does not show when a gallery is created in the Media Library of the website. It DOES show up on my own website but not on the website that Simple Lightbox was recently added to. I do not see a way to attach screenshots. Is there a way I can send them, or do you have another suggestion to fix the issue?

    Plugin Author Archetyped

    (@archetyped)

    I do not see a way to attach screenshots.

    Click the “+” button in the message box and choose “Image”.

    More details: FAQ: Can I include screenshots or videos?

    Plugin Author Archetyped

    (@archetyped)

    Hi, just following up to see if you are still experiencing an issue with SLB? If so, please provide the requested details and I would be glad to take a closer look.

    Thanks.

    Thread Starter DebbraJB

    (@debbrajb)

    Nothing has changed with the Slideshow Option not appearing when a Gallery is created on fwtmagazine.com. It works fine on my own site. My site, tropicaltravelgirl.com has used it for years and it shows “View as Slideshow” while this doesn’t show up on fwtmagazine.com. I use Jetpack on my own site; while fwtmagazine uses MonsterInsights. Does that have any bearing on this issue? If there are any other things I can share about it, please let me know. I have been looking at other plugin options that offer slideshows. The webmaster is saying slideshows slow down the site. What are your thoughts regarding this? Thanks.

    Plugin Author Archetyped

    (@archetyped)

    As previously-noted, SLB does not add any options to the post editor, so what you are seeing is possibly due to differences in plugins or settings between the two sites.

    The screenshots you referred to would be necessary to evaluate this further.

    In any case, SLB’s slideshow functionality does not depend on options in the post editor, only its own settings. If SLB’s aforementioned “Group items” option is enabled, but the slideshow functionality is not working in the lightbox, please provide a link to a page that exhibits this behavior and I would be glad to take a look.

    The webmaster is saying slideshows slow down the site. What are your thoughts regarding this? Thanks.

    SLB’s slideshow functionality does not slow down a site’s performance.

    Thread Starter DebbraJB

    (@debbrajb)

    The website where the plug-in is not showing a Slideshow option when I Create Gallery is FWTmagazine.com. The group items option is enabled. I do not know how to show you anything further unless I could send screenshots, but I have compared the settings between my own site where the plugin works for slideshows and this one, where it does not, and they match up. Thanks.

    Plugin Author Archetyped

    (@archetyped)

    The website where the plug-in is not showing a Slideshow option when I Create Gallery is FWTmagazine.com

    There do not appear to be any valid links at the URL provided. Please provide a link to a specific page so that your issue can be evaluated.

    I do not know how to show you anything further unless I could send screenshots

    Please see my previous reply from a week ago for instructions on providing screenshots.

    Thanks.

    Thread Starter DebbraJB

    (@debbrajb)

    https://snipboard.io/S3v8x2.jpg
    https://snipboard.io/XNpMQn.jpg
    https://snipboard.io/GUwfam.jpg
    https://snipboard.io/hEwsyf.jpg

    OK, here are snipboard screenshots, showing Gallery on both sites, and Simple Lightbox settings on both sites.

    Hopefully, this will be helpful. Thank you!

    Plugin Author Archetyped

    (@archetyped)

    Thank you for the screenshots. Those options on the Gallery creation dialog are likely added by a plugin installed on one site, but not on the other.

    I can also confirm that those options have no bearing on SLB’s slideshow functionality.

    If you are experiencing an issue with slideshow functionality in SLB’s lightbox, then the issue may be caused by another factor. Please provide a link to specific page that exhibits the issue and I would be glad to take a look.

    Thanks.

    Plugin Author Archetyped

    (@archetyped)

    Hi, just following up to see if you are still experiencing an issue with SLB? If so, please provide the previously-requested details and I would be glad to take a another look.

    Thanks.

    Plugin Author Archetyped

    (@archetyped)

    Marking this post as “Resolved” as SLB’s slideshow functionality appears to be functioning normally at the site.

    If you are still experiencing an issue, please provide the previously-requested details and I would be glad to take another look.

Viewing 12 replies - 1 through 12 (of 12 total)
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