Support » Plugin: Photo Gallery by 10Web - Mobile-Friendly Image Gallery » Slideshow does not display

  • Resolved popekael

    (@popekael)


    This is just one page with the slideshow and the same photos in a grid. The grid works bit the slideshow does not. I’m sure everything was working until the last update but I cannot be sure. The same issue is on 4 other photography pages.

    • This topic was modified 5 years, 6 months ago by popekael.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 31 through 37 (of 37 total)
  • See this forum topic for my reply to this issue/question > https://forum.ait-pro.com/forums/topic/conflict-between-photo-gallery-and-bps/#post-36471

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi, @aitpro!

    Thank you for sharing this information with us!
    I have forwarded the forum link to our development team. They will have a look soon and get back with a response.

    Cheers!

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hey everyone,

    Our development team noted that fullscreen.js file does not interact with this error in any way. Instead, as there is a JavaScript error on the page, Photo Gallery stops working.

    In addition, deactivating Photo Gallery plugin does not remove the error on the page. You can disable the plugin and check.

    Thanks!

    dunfermlinemodelaeroclub

    (@dunfermlinemodelaeroclub)

    Good Evening All.
    Problem solved! I have switched off JTC lite within BPS and all galleries are now visible to the public. Many thanks to Ait Pro

    Regards, BBMF

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    We’re happy to know the problem was resolved on your website. Please don’t hesitate to contact our team in case you will need assistance in the future.

    Thanks! Have a good day!

    Hello!

    I have latest version 1.5.5, and have the same problem which described here. What should i do, wait for some updates, or is there anything i can do whith this version? I tried to switch off all other plugins, but it didn’t help unfortunately.

    Regards,
    Roman

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    We need to have a closer look at the described issue.
    Please contact our support team using the following email address:support@web-dorado.com
    Also, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks in advance, have a nice weekend!

Viewing 7 replies - 31 through 37 (of 37 total)
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