NextCellent Gallery - NextGEN Legacy
Slideshow displays using IP only (not domain name) (4 posts)

  1. rolfs00
    Posted 2 years ago #


    I was using NextGen 1.9.13, and the same problem exists with NextCellent 1.9.15 (which is what is currently active on our site).

    Basically, the issue is that, if you visit our page using the IP Address, the slideshow on the home page displays perfectly:

    However, if you use the domain name: http://www.navysealmuseum.org/, all that shows is the "loading" circle - and the slideshow never loads.

    This particular problem seemed to be fixed in NextGen 2.X, but is replaced with a host of even worse problems (which is why I am converting to NextCellent).

    Any help would be greatly appreciated! Any solution would elevate you to God-like status.

    Thank you in advance!


  2. Matthew
    Support Team Volunteer
    Posted 2 years ago #

  3. rolfs00
    Posted 2 years ago #

    My issue is slightly different: The slideshow works, but only when the IP address is used. If I use the domain name (which resolves to the same IP Address), the slideshow doesn't work.....

    UPDATE: I am using the latest update from Jan 8, 2014

    Any ideas?

  4. Matthew
    Support Team Volunteer
    Posted 2 years ago #

    What theme are you using?

    Have you tried deactivating all of your plugins but NextCellent Gallery? See if that fixes it.

    Also switch to the default WordPress theme (2014).

    Are you using WordPress Multisite?

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