Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Subharanjan

    (@subharanjan)

    Hi okiwipassion,

    First, if this is for a widget, are you positive it’s the widget options you’re changing? See WordPress Admin > Appearance > Widgets, your widget.

    Next, if you’re working with shortcodes or theme functions, have you seen the Shortcode Attributes tab of available options at WordPress Admin > Testimonials > Settings? See the attributes in use via the Shortcode Examples tab.

    Third, the global options at WordPress Admin > Testimonials > Settings, are the defaults of optionless shortcodes, theme functions, and widgets. However, once a widget instance has been created, these global options no longer affect it.

    Just in case you have Testimonials Widget Premium installed, you might want to clear caching via WordPress Admin > Testimonials > Clear Cache after changing your settings. Otherwise, it’ll automatically clear in an hour.

    Finally, if this is about random ordering and you’re hosted with WP Engine, you need to specifically activate “Allow ORDER BY RAND()” in WordPress Admin > WP Engine, General Settings tab.

    If you’re still stuck, please [read about resetting options](https://nodedesk.zendesk.com/hc/en-us/articles/202243702).

    Thanks

    Thread Starter okiwipassion

    (@okiwipassion)

    First, This is about the Testimonials widget you created.

    Next, no, I’m not using shortcodes.

    Third.. Oh, I guess you’re saying that the settings in the following screenshot are useless? http://www.okiwipassion.co.nz/wp-content/uploads/2016/05/Screenshot-99.png

    Oh ok, thanks for sharing that documentation, now I understood I can change some of the settings from Appearance > Widgets. I guess here I can’t enable paging, to replace automatic sliding, right?

    Thanks!

    Plugin Author Subharanjan

    (@subharanjan)

    I am glad that you figured out the issue.

    Regarding the paging option in testimonials slider: this feature is available in the premium version of the plugin.

    Please let me know if I can be of any further assistance.

Viewing 3 replies - 1 through 3 (of 3 total)
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