Support » Plugin: Instagram Slider Widget » Slider thumbnails don't render any more.

Viewing 7 replies - 1 through 7 (of 7 total)
  • No clue :-/ ?

    Plugin Author JR Web Studio

    (@jetonr)

    Hi there,
    Please try to delete the images from your media library, the ones you imported from instagram. It seems they are not in the upload folder and need to be re-downloaded.

    Hi and thanks for your reply 🙂

    I already checked the upload folder and as far as I can see, there are at least some jpg files with the right file-name. As soon as I am trying to download and open them – it only says the the picture can’t be open.

    Looks like the files are somehow damaged?

    The weird thing is more…that it already used to work?

    Plugin Author JR Web Studio

    (@jetonr)

    Have you tried using a different instagram username?

    I just tried it – same problem :-/

    I also just checked the write permissions of the “uploads” folder on the web server. The folder is set to read, write and execute-able.

    Plugin Author JR Web Studio

    (@jetonr)

    Please contact me via
    http://jrwebstudio.com/contact/
    and create and admin account so I can check it myself and see what the problem is!

    Thanks, I just wrote you and email with all necessary login information.

Viewing 7 replies - 1 through 7 (of 7 total)
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