Title: Slider stop working
Last modified: August 21, 2016

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# Slider stop working

 *  Resolved [antoineverdier](https://wordpress.org/support/users/antoineverdier/)
 * (@antoineverdier)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/slider-stop-working-1/)
 * Hello,
 * The slider stopped working : [http://www.syneval.com](http://www.syneval.com)
 * Please can you help ?
 * Thank you
 * Antoine
 * [https://wordpress.org/plugins/promotion-slider/](https://wordpress.org/plugins/promotion-slider/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Micah Wood](https://wordpress.org/support/users/woodent/)
 * (@woodent)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/slider-stop-working-1/#post-5125147)
 * I’m noticing several JavaScript errors in the browser when viewing your homepage.
 * Can you perform steps 3 and 4 from my [plugin troubleshooting guide](http://www.orderofbusiness.net/blog/troubleshooting-wordpress-plugins/)?
   This is a first step in identifying if your issue is due to a plugin or theme
   conflict as opposed to a problem with the plugin itself. Thanks!
 *  Thread Starter [antoineverdier](https://wordpress.org/support/users/antoineverdier/)
 * (@antoineverdier)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/slider-stop-working-1/#post-5125204)
 * Hello,
 * I checked the plugins and Promotion stop working when I activate Download Manager
   plugin…
 *  Plugin Author [Micah Wood](https://wordpress.org/support/users/woodent/)
 * (@woodent)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/slider-stop-working-1/#post-5125207)
 * [@antoineverdier](https://wordpress.org/support/users/antoineverdier/),
 * Can you point me to the actual plugin that is causing the conflict? There are
   a lot of plugins with the same / similar names and I’m not sure which you are
   referring to. I plan to install the plugin and see if I can replicate the issue.
   If I can replicate it, then I should be able to determine the root cause.
 *  Thread Starter [antoineverdier](https://wordpress.org/support/users/antoineverdier/)
 * (@antoineverdier)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/slider-stop-working-1/#post-5125208)
 * yes [http://www.wpdownloadmanager.com/](http://www.wpdownloadmanager.com/)
 *  Plugin Author [Micah Wood](https://wordpress.org/support/users/woodent/)
 * (@woodent)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/slider-stop-working-1/#post-5125214)
 * I installed the free version of the Download Manager plugin and did run into 
   several error notices during the activation and usage, but they were all minor
   in nature and did not break the functionality of the Promotion Slider plugin.
 * Upon closer inspection, it appears that the real issue is with your theme. Your
   theme is loading its own version of jQuery, which is version 1.4.2. However, 
   WordPress currently ships with version 1.11.0. The download manager plugin uses
   functionality from jQuery version 1.7+, which is why everything starts working
   again once the plugin is disabled. To verify this, leaving all plugins active
   and switching to one of the default WordPress themes should prove that the Download
   Manager and Promotion Slider plugins can get along just fine.
 * Beyond the jQuery issue, it seems that your theme is actually loading the scripts
   and stylesheets after the opening body tag rather than before the closing head
   tag.
 * I’m not sure if you or someone you’ve hired is the author of the theme, but it
   seems that the theme is going to need some work. If the theme is one you purchased,
   you may want to consider switching to another theme.
 *  Thread Starter [antoineverdier](https://wordpress.org/support/users/antoineverdier/)
 * (@antoineverdier)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/slider-stop-working-1/#post-5125215)
 * Thank you, I installed JQuery Updater plugin and all seems to be working fine.
   
   Do you use a tool to detect problems like this one ?
 *  Plugin Author [Micah Wood](https://wordpress.org/support/users/woodent/)
 * (@woodent)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/slider-stop-working-1/#post-5125218)
 * [@antoineverdier](https://wordpress.org/support/users/antoineverdier/),
 * I just use the power of observation and the Google Chrome Developer Tools console.
   Glad to hear you were able to resolve the issue!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Slider stop working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/promotion-slider.svg)
 * [Promotion Slider](https://wordpress.org/plugins/promotion-slider/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/promotion-slider/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/promotion-slider/)
 * [Active Topics](https://wordpress.org/support/plugin/promotion-slider/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/promotion-slider/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/promotion-slider/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [Micah Wood](https://wordpress.org/support/users/woodent/)
 * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/slider-stop-working-1/#post-5125218)
 * Status: resolved