Slider, sidebar, drop down menus not displaying when logged out

  • boydznthehood

    (@boydznthehood)


    7 years, 4 months ago

    Hi,

    Our slider on all pages, a sidebar menu displaying popular posts and the dropdown menus on our wedsite have recently stopped working for public veiwers. However, when an admin is logged in the site works perfectly on viewing for them. We are wondering if anyone else has come across as this issue and if anyone knows what would be causing the slider and menus to stop working when we log out? As mentioned whenever an admin is logged in to view the site everything works fine. All the plugins and wordpress are up to date.

    The website is http://www.boydznthehood.com.

    Any help would be greatly apreciated.

    Kind regards,
    Boydz N The Hood

Viewing 1 replies (of 1 total)
  • bdbrown

    (@bdbrown)

    7 years, 4 months ago

    The flexslider issue could be related to a jquery/javascript conflict. The top section of your sidebar isn’t being displayed because the tabs are all set to hidden:

    .tabbertabs .tabber > div {
    display: none;
}

    If you disable that CSS you get a spinning icon which may indicate that the omc-widget tabbertabs also has a jquery/javascript conflict.

    The first thing you might check are the jscript errors on your site:

    scripts.js:2 Uncaught TypeError: Cannot read property 'fn' of undefined
    at scripts.js:2
    at scripts.js:2

    Referring to this file:
    <script type="text/javascript" src="http://www.boydznthehood.com/wp-content/themes/boydz1/js/scripts.js?ver=4.7"></script>

    Since you’re running a commercial theme, if you need additional assistance we ask that you please go to your theme developer’s official support channel, so you can get support from the people who know it best.

    https://themeforest.net/item/gonzo-clean-responsive-wp-magazine/2415788/support

    Forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

Viewing 1 replies (of 1 total)
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