Dear scottcomgs,
Thanks for reaching out us.
According to the link provided, we have found that your current theme is adding margin-top 13px to all components which work with links.
Please contact us directly and we will be glad to help you to resolve this issue.
Please include the link to this forum in your email.
We will wait for it.
Thanks
Prior to this last update the slider images where working just fine. After the update I received 2 big surprises using WP 4.8.2 and HUGE It 4.0.6
1. The margin-top 13px, that you say is currently being added by my theme. I dought that because I’ve been using the same theme with HUGE IT for over 3 years with no problems at all, until now.
2. Social Network Icons appear for no reason. Along with the margin-top 13px these Social Network Icons showed up with no explanation at all. I wasted a whole day trying to fix a problem because I thought it was something I had done to cause it.
I was lucky enough to remember seeing a check box somewhere about social networks. I eventually found it again and un-checked the box. Still I’m a little confused. Why would you locate an option that shows up in the Free plugin in the Advanced Options (PRO) area? Most people will never see it, most people won’t even go there at all unless they intend to buy the plugin.
Therefore I must disagree with your previous answer for the reasons listed above.
Also I removed the plugin from my site and then re-installed it again. When I installed the plugin again it already had the images and slider created. That was a waste of time too because I wasn’t allowed to change anything. How do I totally remove it from my site?
Can someone please fix this problem, I would really appreciate it. You can clearly see the problem when you visit the site http://bestvideogames2play.com/
Dear scottcomgs,
Thanks for getting back to us
1. it’s quite acceptable that the problem may appear only on the pro version of your theme because usually, the pro versions of plugins and themes have more options, consequently more codes which are not active in the free version of the component.
2. We will definitely take your suggestion into account but it worth to be noted that we have included this option in the Advanced (PRO) options because they are considered to be general. If we include it to the current slider option they will be applied to particular sliders only. Besides, it is not user-friendly enough to include many options in the current slider page.
If you contact us directly, we will be glad to help you to resolve all the issues you have so that you could continue using our slider 🙂
Thanks
