Support » Plugin: Responsive Slider - Image Slider - Slideshow for WordPress » Slider shifts on responsive…

  • Resolved jpopuk

    (@jpopuk)


    When making the browser smaller to check responsiveness, the slider seems to shift and pushes the content below down the page slightly, leaving a white gap.

    The only way to get the content back as it was before, is to refresh the page.

    Is this an issue with the latest version, and if so has it been resolved?

    Thanks,

    Paul

Viewing 5 replies - 1 through 5 (of 5 total)
  • Huge-IT Support

    (@huge-it-support-1)

    Dear jpopuk,

    Thank you for contacting us.

    Could you, please, provide us with your website link, the environment ((Browser, browser version, device, OS)) in order to understand what the issue is. If you do not want to publish your website here, please, send us an email to info [at] huge-it.com. Please, also include this forum link in the email so that we could understand which case it is.

    Looking forward to hearing from you soon.

    Thank you

    Hi, same problem for me.
    Moreover i’ve another little problem. When a new image start loading the old picture, before it disappears, it moves down of some pixels. Could I know how to solve?

    Thanks in advance, best regards
    Alberto

    Huge-IT Support

    (@huge-it-support-1)

    Dear lacrimadisangue,

    Thank you for contacting us.
    Please, provide us with your website link, the environment info (Browser, browser version, device, OS) we will duplicate it to understand the reason of the issue.
    We will be happy to check everything and assist you.

    Regards,

    Hi, thanks for the support 🙂
    The link is http://www.isiafaenza.it/wptmp
    The OS is W10 x64, same problem with chrome 58.0, FF 53, Opera 45.0, Edge and Safari on MacOS Sierra.
    If you shrink the browser, the slide shrink too but is moving on top and leave some blank space after her. When the picture change the slide moves down then up

    Thanks again 🙂
    Alberto

    Huge-IT Support

    (@huge-it-support-1)

    Dear Alberto,

    Thank you for the additional information.

    Please, be kindly informed that we have checked your website with our developers.
    The reason of the issue is the theme-related conflict with our plugin.
    In the case, if you contact us directly on our website, which is Huge-IT.com or use this contact us form https://huge-it.com/contact-us/ we will be more than happy to assist you.

    Please, also include this forum link to your email.
    Looking forward to hearing from you soon.
    Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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