Slider on Home Page not working

  • manal50

    (@manal50)


    4 years, 5 months ago

    Hi,

    After updating WordPress, Themes and Plugins, I noticed the Slider can only display one item.
    Nothing has changed in the settings for multiple slider items. The arrows just do not work.

    Did anyone experience the same issue and figured out how to fix this?

    Thanks ~

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    4 years, 5 months ago

    Are you using a plugin for this slider? Yes? What’s the full name of this plugin? Where did you download it from?

    Or, is this slider a feature of your active theme? Yes? What’s the full name of this theme? Where did you download it from?

    Thread Starter manal50

    (@manal50)

    4 years, 5 months ago

    Hi, t-p,

    Thank you for looking into my problem.
    I am using the Retail Therapy theme from Obox. The slider is a widget called Obox Slider, so I think it came with the same theme package.

    I wonder if it is because the Theme design is not updated to version 5.5.3?

    Thanks a lot,
    manal

    Moderator t-p

    (@t-p)

    4 years, 5 months ago

    If you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    https://kb.oboxthemes.com/documentation/retail-therapy-docs/

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

Viewing 3 replies - 1 through 3 (of 3 total)
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