• Resolved beckyoco

    (@beckyoco)


    Hi,
    We have been using this slider for some time, and worked beautifully. Now it has suddenly lost all formatting. We have also lost the formatting for the entire home page, although all other pages on site are fine. Everything (themes, plugins) up to date, no changes to site.

    Have a screenshot of what it should look like, any way to send to you?

    Thanks!

    • This topic was modified 5 years, 8 months ago by beckyoco.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @beckyoco 🙂

    I apologize for any trouble! I went to the link and I can see a slider there working?

    https://cl.ly/cc5be5dede9b

    Is there a different slider/page I should view?

    You can always reach out to our support team by going to our contact form and clicking “Basic Question” to submit to our support system.

    Please let me know how I can help! 🙂

    Thread Starter beckyoco

    (@beckyoco)

    Thank you,
    I repaired. It turns out the slider will not work with Divi theme, and this page had been rebuilt in Divi format.
    I reverted page back to default editor and slider works now.
    Thanks for checking, apologies for not replying once I finally figured it out!

Viewing 2 replies - 1 through 2 (of 2 total)
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