Support » Plugin: Master Slider - Responsive Touch Slider » Slider not Loading New Slide

  • Resolved 40andholding



    I’ve been using the plugin for 2 years and have had no problems. All of a sudden today when I added a new slide. It says it saves it. When I am logged in to wordpress dashboard and view my site’s home page I can see the slider with the newly added slide. However, when I visit my site NOT logged in to wordpress both on desktop and mobile, it is not displaying the new slide I added.

    Please help!

    Susie Truett

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author averta


    Dear Susie,

    Thanks for using MasterSlider.

    I believe that it should be because of the slider cache option enabled on your website.
    Please navigate to your admin dashboard, under “Master Slider Setting” page, you need to uncheck the cache option. In this case, the slider cache will be flushed and it appears similarly on all devices as well.

    Please let me know.

Viewing 1 replies (of 1 total)
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