Support » Theme: Customizr » Slider Dissapeared

  • Hey,

    I just updated to the customizr 3.0.4 version (the latest I believe) and my slider has disappeared completely.

    I am using a child theme, I have custom css edits on that child theme but none that change the slider at all.

    Just wondering if this is a known issue with the latest version and whether someone has a fix?

    Website isn’t live yet so that’s one bonus at least.

    Any help would be greatly appreciated.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Theme Author Nicolas



    The slider did not vanished from your website ( => it is still in your wordpress database), but the way it is called has changed since v3.0.

    If your previous version was less than 3.x.x, the slider was called with :

    <?php tc_get_slider(); ?>

    in the 3.0+ version, it is now called with :

    <?php do_action ( '__slider' ) ?>

    You just have to make a copy of the new header.php file in your child theme and add back any customizations you made. I also recommend to make a new copy of all .php file.
    You do not have to change the style.css file.

    Hope this helps!


    I’ve sent Nic a potential issue with class-header-slider.php moving from 3.0.3 to 3.0.4.

    As a workaround, you can replace the 3.0.4 version back to the 3.0.3 version and the slider will work again.

    I’ve loaded the 3.0.3 file here:

    Needs to be stored in:


    Nic has fixed and is posting details.

    Link above now contains the fixed 3.0.4 version

    @dlphotography, can you set this as Resolved please. (Dropdown in right sidebar) Helps monitoring what problems are still outstanding.

    Theme Author Nicolas



    If you have experienced a problem on the slider after upgrading to 3.0.4, you have 2 solutions to treat the issue :

    1) Open the edit screen of an attachment used in the slider and just manually reorder the slides back and forth. Once you see the “slider updated” message, your slider will show up again.

    2) Before the next theme update, download the new slider file (here)and replace it in your theme folder.

    Thanks to @rdellconsulting for pointing this out!


    i want to localize/translate your theme Customizr for more languages.

    can you tell me what plugin works with your theme ?

    i have use the plugin Polylang – but it doesn´t work 🙁

    thank you !

    Theme Author Nicolas


    Hi willmsteam,
    Can you please open a new thread for this topic? It will be useful to many users and will be easier to find also!


    @dlphotography, assuming it is resolved, can you set this as [resolved] please. (Dropdown in right sidebar) Helps monitoring what problems are still outstanding. Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)
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