Support » Plugin: Product Slider for WooCommerce » Slider displaying at top

  • Resolved Worthdesigning

    (@auntypizza)


    Hi

    Am displaying a slider using the shortcode – placed roughly in the middle of the page – but it’s showing at the TOP of the page?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hi,

    Generally, it shouldn’t happen.

    • Check if the shortcode is placed there earlier.
    • Don’t place a shortcode multiple times on a page.
    • Check if it occurs on other pages or not.
    • Delete the shortcode block and place it newly.

    We are eager to hear from you again. If you think we need to check the issue on your end, you can contact us through the plugin’s forum.

    Thank you.

    • Check if the shortcode is placed there earlier – NO IT ISN’T
    • Don’t place a shortcode multiple times on a page – WE DIDN’T
    • Check if it occurs on other pages or not – NO
    • Delete the shortcode block and place it newly – There’s nothing in the dropdown to insert so I’m doing it manually – [woo_product_slider id=”1898″]

    I took the shortcode out just to make sure and when I did there was no slider on the page.

    I put the shortcode back in – in the middle of the page – but it’s still displaying at the top.

    Screenshot: https://drive.google.com/file/d/1McPt33qsc8oFqsaSIb4Zrp6uCyQNdlqt/view?usp=drivesdk

    As it is working normally on the other pages, the issue may be on the page and its widgets.
    In my last point, I tried to explain to delete the text widget/block/box where the shortcode is placed and to create it newly.

    Screenshot https://prnt.sc/pgaxui

    Could you please place the slider once for us to check the CSS properties? It would better if we could explore it on your end.

    Thanks.

    mipe01

    (@mipe01)

    Hi,

    I have the same problem. Slider is on top of each page (always the same shortcode on different pages).

    • Check if the shortcode is placed there earlier : NO
    • Don’t place a shortcode multiple times on a page : NO
    • Check if it occurs on other pages or not : YES
    • Delete the shortcode block and place it newly : IS TEXT

    I’ve just updated the plugin, and the problems occured.

    How can I get the previous version ? It worked.

    Thanks

    tbroderick

    (@tbroderick)

    Ditto. I am having the exact same problem. I have removed the plugins nd reinstalled several times with no change in the display.

    You said “As it is working normally on the other pages” – what other pages? We only had it on one page.

    Other people have the same problem – and I have followed your instructions but none of it helped.

    We have COMPLETELY DELETED the shortcode – to no avail. Next….

    Plugin Author ShapedPlugin

    (@shapedplugin)

    Hi All,

    We have checked it in our end. Everything works well. If you could share with us your temporary credentials to support[@]shapedplugin.com we would like to look into the issue and give you a solution.

    Thanks.

    mipe01

    (@mipe01)

    Hi,

    In the List of your plugin modifications there is :

    2.1.14 – Oct 05, 2019
    Fix : Theme three overlay issue
    _ Improved: Plugin code optimized

    The first and bold one let us informed that you fixed something about an overlay. The issue may come from that, idk.

    In any case since I updated the plugin (few minutes before I posted my request here), the problem appeared. Everything worked well before.

    So it MUST come from your update.

    At least, could you give us a link to upload the last version. Personnaly I need nothing more than a simple slider.

    Thanks in advance.

    Plugin Author ShapedPlugin

    (@shapedplugin)

    Hi,

    We have updated the plugin by fixing the issue. Please update with the latest version to get it fixed.

    Thank you!

    Hi ShapedPlugin,

    It works perfectly now ! Glad to have it back

    Thanks for your update

Viewing 11 replies - 1 through 11 (of 11 total)
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