Support » Plugin: WPtouch » Slider and Search Features Not Working

  • Hi! I just noticed that the search feature and the slider feature are not functioning. The plugin is up to date and I cannot figure out how to correct this issue. Can you please direct me how to fix this? Thank you so much!

    http://www.thebinderladies.com

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WPtouch

    (@wptouch)

    Hi,

    Sorry to hear about the trouble you’re having. It’s not the experience we want any WPtouch user to have. It looks like the issue is caused by a jQuery issue.

    I believe the “wp slideshow posts” plugin is loading another instance of jQuery that is causing the conflict. To verify, briefly deactivat the wp slideshow posts plugin in WordPress and check if that helps make the difference. If it does, I would recommend reaching out to the author of the slideshow plugin and see if they can provide some insight/a solution.

    Hi! Thank you so much for your reply. I did deactivate the issue and the issue seems to still be there. Do you think any other plugins could be causing this? Thanks for looking into this for me.

    Plugin Author WPtouch

    (@wptouch)

    @jjprince89,

    I would recommend going through the rest of the plugins and deactivating them in WordPress one at a time. If you have a large number of active plugins, start with the ones you suspect may be causing the issue. For example, a plugin like Akismet is less likely to cause these types of issues.

Viewing 3 replies - 1 through 3 (of 3 total)
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