Title: Slider and customization options missing
Last modified: August 30, 2016

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# Slider and customization options missing

 *  [irenesteph](https://wordpress.org/support/users/irenesteph/)
 * (@irenesteph)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/slider-and-customization-options-missing/)
 * I installed Virtue theme a few weeks ago, when all the customisation options 
   were available (other than under the ‘Theme’ option), with the sliders and home
   widgets etc. These have all gone missing since updating to WP 4.3 and updating
   the theme.
 * The other plugins I had installed were TablePress and Easy Columns. It worked
   with both before, but now TablePress doesn’t seem to work anymore either.
 * Is this theme going to have ongoing problems with other plugins? I don’t want
   to have to change my theme after doing updates because it breaks. I spent a lot
   of time formatting etc, and now it’s just not working anymore. I need the columns
   and tables – help!

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [irenesteph](https://wordpress.org/support/users/irenesteph/)
 * (@irenesteph)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/slider-and-customization-options-missing/#post-6489421)
 * Checking again I see that the toolkit that is needed for the slider etc wasn’t
   uploaded automatically with the upgrade to the new version. All the customization
   is back now 🙂
 *  [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/)
 * (@britner)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/slider-and-customization-options-missing/#post-6489647)
 * Glad it’s working for you.
 * Kadence Themes
 *  [lynnamos](https://wordpress.org/support/users/lynnamos/)
 * (@lynnamos)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/slider-and-customization-options-missing/#post-6489648)
 * I am having the same problem with some of the customization settings missing…
   particularly the slideshow and mobile. I read the above and installed the toolkit
   but that didn’t help. I also deactivated all the plugins but that didn’t help
   either.
 *  [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/)
 * (@britner)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/slider-and-customization-options-missing/#post-6489666)
 * Once you activate the virtue toolkit you should have access to the appearance
   > theme options. If you don’t first check to make sure everything is up to date.(
   plugins) if they are then it’s possible your host is using some strange set up
   for the wordpress files or there is a permissions issue blocking it so I would
   suggest contacting your hosting provider.
 * Kadence Themes
 *  [lynnamos](https://wordpress.org/support/users/lynnamos/)
 * (@lynnamos)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/slider-and-customization-options-missing/#post-6489685)
 * I did activate the toolkit and it is up to date. Still no luck.
    Here is the 
   url. I can give you login access if you need it. [http://grapetastings.com/](http://grapetastings.com/)
 * It worked before and suddenly stopped so I know it’s not the host. It may have
   been the update to WP 4.3 that broke it?
    Thanks, Lynn
 *  [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/)
 * (@britner)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/slider-and-customization-options-missing/#post-6489687)
 * 4.3 isn’t an issue. Lots of people using it. Send me an email I’ll take a look.
   [ben@kadencethemes.com](https://wordpress.org/support/topic/slider-and-customization-options-missing/ben@kadencethemes.com?output_format=md)
 * Kadence Themes

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Slider and customization options missing’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/virtue/3.4.15/screenshot.png)
 * Virtue
 * [Support Threads](https://wordpress.org/support/theme/virtue/)
 * [Active Topics](https://wordpress.org/support/theme/virtue/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/virtue/unresolved/)
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## Tags

 * [customization](https://wordpress.org/support/topic-tag/customization/)

 * 6 replies
 * 3 participants
 * Last reply from: [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/slider-and-customization-options-missing/#post-6489687)
 * Status: not resolved