Support » Plugin: Slider - Responsive WordPress Image Slider Plugin » Slide title and description not showing on mobile version of the web

  • Resolved markelal

    (@markelal)


    The title says it all. When I see the slider on a computer the title and description are visible, however if I open the same page on a mobile they won’t show up.

    Thanks for your help.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi markelal,

    sorry to reply you late. we are checking the issue on your site and reply you ASAP.

    Thank you

    I just visited your site but i found that plugin is not activated. Please , activate our plugin. And reply us.

    Thank you.

    Hello,

    The slider is located here. If you are visiting the website via mobile the slider is on the botton of the page. In case you only want to see the slider and not the images above, visualize the page as a desktop.

    Thank you.

    Hi markelal,

    – Yes in the plugin we do not show the description because the mobile screen size is small
    – but if you want to show the description at mobile please tell us plugin version number we will customize the plugin for you.

    Thanks.

    Hi markelal,

    – Yes in the plugin we don’t show the description because the mobile screen is small
    – But if you want to do this we will customize the plugin for you.
    – Please tell the plugin version number.

    Thanks.

    Hi @wpfrankhelp,

    The plugin version is 3.3.3. Thank you so much for the help.

    wpfrankhelp

    (@wpfrankhelp)

    Hi markelal,

    – The mobile screen is small and we hide the description at mobile but if you want to show the description on mobile please follow below instruction

    1. Go to plugin folder “ultimate-responsive-image-slider”
    2. Open this file “urislayout.php” in text editor (notepad++ / sublime etc)
    3. Go to line number 217 replace the ‘none’ with ‘block’ like this

    #example3_<?php echo $post_id; ?> .hide-medium-screen {
    display: block;
    }
    4. save the file and check your slider.

    After doing that please notify us

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
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