Title: Slide showing error
Last modified: August 30, 2016

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# Slide showing error

 *  [justvic](https://wordpress.org/support/users/justvic/)
 * (@justvic)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/slide-showing-error/)
 * Hello,
 * I was trying to update the slide show on my site, but it shows error on the site.
 * [http://bcscotties2016.curlbc.ca/](http://bcscotties2016.curlbc.ca/)
 * Can anyone help me with this?
 * Thanks in advance.
 * [https://wordpress.org/plugins/genesis-responsive-slider/](https://wordpress.org/plugins/genesis-responsive-slider/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Nick C](https://wordpress.org/support/users/modernnerd/)
 * (@modernnerd)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/slide-showing-error/#post-6804710)
 * Hello justvic,
 * It looks as though you’re currently using a different slider plugin: [https://wordpress.org/plugins/dynamic-content-gallery-plugin/](https://wordpress.org/plugins/dynamic-content-gallery-plugin/)
 * The error appears to be coming from that. It would be worth posting in the plugin’s
   support forum there in case the developer has encountered the issue before.
 * If you need help with Genesis Responsive Slider, you’re welcome to ask here any
   time.
 *  Thread Starter [justvic](https://wordpress.org/support/users/justvic/)
 * (@justvic)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/slide-showing-error/#post-6805003)
 * Hello Nick,
 * I am running a problem with Genesis Responsive Slide. Apparently, it just doesn’t
   allow me to update any picture. I am wondering if you can help me with this.
 * Here is the link: [http://curlbc.garnethosting.ca/](http://curlbc.garnethosting.ca/)
 * Thanks,
 *  Plugin Support [Nick C](https://wordpress.org/support/users/modernnerd/)
 * (@modernnerd)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/slide-showing-error/#post-6805004)
 * Hi, justvic.
 * Have you updated the featured image for your posts? If doing that doesn’t change
   the images in the slider, you can try:
 * 1. Clearing any caching plugins.
    2. Regenerating your thumbnails. ( [https://wordpress.org/plugins/regenerate-thumbnails/](https://wordpress.org/plugins/regenerate-thumbnails/))
   3. Removing the original images from your media area.
 *  Thread Starter [justvic](https://wordpress.org/support/users/justvic/)
 * (@justvic)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/slide-showing-error/#post-6805005)
 * Hi Nick,
 * After doing what you suggested, all the pics just disappeared 🙁
    Hope you can
   help me with that.
 * Here is the link: [http://curlbc.garnethosting.ca/](http://curlbc.garnethosting.ca/)
 * Thank You,
 *  Plugin Support [Nick C](https://wordpress.org/support/users/modernnerd/)
 * (@modernnerd)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/slide-showing-error/#post-6805006)
 * Sorry to hear that, justvic. It sounds as though there could be something wrong
   with your server or WordPress configuration that’s preventing image thumbnails
   from being created.
 * Did you see any error messages when attempting to regenerate thumbnails?
 * If the featured images you’re uploading are very large, it can be worth uploading
   smaller versions, as some servers can struggle to generate thumbnails from large
   images.
 * You’re welcome to email admin details to `nick.cernis [at] copyblogger.com` if
   you’d like me to log in to take a closer look for you.
 *  Plugin Support [Nick C](https://wordpress.org/support/users/modernnerd/)
 * (@modernnerd)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/slide-showing-error/#post-6805007)
 * Also, just to add that you should not remove the new images from your media area–
   only the previous versions that the new ones replace.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Slide showing error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/genesis-responsive-slider_656565.
   svg)
 * [Genesis Responsive Slider](https://wordpress.org/plugins/genesis-responsive-slider/)
 * [Support Threads](https://wordpress.org/support/plugin/genesis-responsive-slider/)
 * [Active Topics](https://wordpress.org/support/plugin/genesis-responsive-slider/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/genesis-responsive-slider/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/genesis-responsive-slider/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [Nick C](https://wordpress.org/support/users/modernnerd/)
 * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/slide-showing-error/#post-6805007)
 * Status: not resolved