Slide show doesn't works with Safari (6 posts)

  1. lauracharlie
    Posted 2 years ago #

    I've two Slideshow in my web.


    From the computer, they work properly with Firefox, but not so with Safari.

    Strange enough, they are visible with Safari from the mobile.

    Any hint?

    Thank you very much


  2. Stefan Boonstra
    Plugin Author

    Posted 2 years ago #

    What kind of problems are you having? The slideshows on your page seem to act like they should from Safari.

  3. lauracharlie
    Posted 2 years ago #

    Thanks for answering.

    Actually, now they seem to work correctly.I've just cleaned the cache.
    Even so, sometimes - yesterday, for instance - not all the photos appeared at the same size.
    Anyway, I'll actualize wp and the plugin, and notify here if some problem persists.

    If you have some advice about that, I'll be glad to be told about it.

    Again, thank you very much for your attention

  4. mbrsolution
    Posted 2 years ago #

    Hi @lauracharlie, when it comes to browsers there are a few factors to take into consideration.

    For example:

    1) Are the browsers up to date?
    2) Have you cleared the cache?
    3) Are there any add-ons that may have caused some conflict?
    4) If you run windows is your java up to date? Is your flash plugin up to date?
    5) Are there any Windows updates available to install which may improve the internet functionality.
    6) If you run Mac there same applies.

    As you can see from the short list above, which is not totally complete there will always be some factor that may cause issues like the one you experienced above.

    Of course sometimes it is the plugin that may have a bug or conflict with another plugin or theme.

    If you need more help please let us know.

    Kind regards

  5. lauracharlie
    Posted 2 years ago #

    Many thanks for your information.

    I'll keep in mind

    Regards to you

  6. mbrsolution
    Posted 2 years ago #

    Hi lauracharlie, I am happy to hear that my little information has helped you. If you don't have any more issues could you mark this support thread as resolved.

    Kind regards

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