Support » Plugin: MailPoet - emails and newsletters in WordPress » Slide In Forms causing issues with loading of card input fields on checkout

  • Resolved agizzie

    (@agizzie)


    Hi,

    I recently had an issue with the card details input fields on checkout pages not loading – the iframe was having trouble loading. This issue was only present on Firefox browsers however.

    I have 2 MailPoet slide in forms set up on my site, set to operate on all pages – one opt in and one exit intent. I figured these forms could be delaying the loading of the iframe fieldset. I changed the settings to not appear on checkout pages and the credit card details input fields are now loading again.

    This has only been the case since a recent update of MailPoet, maybe something to look into.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Bruna a11n

    (@bruberries)

    Hi @agizzie,

    Thanks for sharing this issue with us.

    Could you please let us know what is plugin you’re using for allowing credit card payments on your checkout account?

    Thread Starter agizzie

    (@agizzie)

    Hi @bruberries

    Yes, I’m using woocommerce with woo payments, PayPal Payments, and a storefront (child) theme.

    Hope this helps.

    Regards,

    A

    Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @agizzie šŸ‘‹šŸ½

    Thanks for confirming and for your feedback.

    I’ll share this with the devs so that they are aware of this and I am happy to see that you already found a workaround.

    Cheers

    Thread Starter agizzie

    (@agizzie)

    @danielinhou thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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