Title: Slack Webhook URL Truncating String
Last modified: May 14, 2017

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# Slack Webhook URL Truncating String

 *  Resolved [Ian Roseman](https://wordpress.org/support/users/ianmattroseman/)
 * (@ianmattroseman)
 * [9 years ago](https://wordpress.org/support/topic/slack-webhook-url-truncating-string/)
 * I created the Incoming Webhook URL through Slack. No apparent problem. I switched
   to WP Live Chat Support Settings, Slack Notifications, on my site, and attempted
   to update the Slack WebHook field. The https: of the URL string was stripped 
   when I pasted the value into the Slack WebHook field. So what is left: //hooks.
   slack.com/services/…
 * I tried manually inserting the https: but when I reach the : colon, the https:
   is stripped off again. Help please.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Jarryd Long](https://wordpress.org/support/users/jarryd-long/)
 * (@jarryd-long)
 * [9 years ago](https://wordpress.org/support/topic/slack-webhook-url-truncating-string/#post-9134712)
 * Hi Ian
 * Thank you for getting in touch with us.
 * We strip out the https of the URL as we’ve found that keeping this in, causes
   some issues with the page saving on some hosts. We do however pre-pend the https
   onto the URL when it gets used though.
 * Are you experiencing issues with getting notified of new chats at all?
 *  Thread Starter [Ian Roseman](https://wordpress.org/support/users/ianmattroseman/)
 * (@ianmattroseman)
 * [9 years ago](https://wordpress.org/support/topic/slack-webhook-url-truncating-string/#post-9135142)
 * Hi Jarryd,
 * Odd. It seems to be working now, both direct (within WP), and through Slack.
 * Apologies.
 * Best Regards,
 * Ian
 *  Plugin Contributor [Jarryd Long](https://wordpress.org/support/users/jarryd-long/)
 * (@jarryd-long)
 * [9 years ago](https://wordpress.org/support/topic/slack-webhook-url-truncating-string/#post-9138805)
 * Hi Ian
 * Not a problem, so glad to hear it’s now working as expected.
 * If possible, please consider updating your review as it appears to be working
   on your side now – we’d really appreciate this.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Slack Webhook URL Truncating String’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-live-chat-support-slack-notifications_333333.
   svg)
 * [WP Live Chat Support - Slack Notifications](https://wordpress.org/plugins/wp-live-chat-support-slack-notifications/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-live-chat-support-slack-notifications/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-live-chat-support-slack-notifications/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-live-chat-support-slack-notifications/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-live-chat-support-slack-notifications/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-live-chat-support-slack-notifications/reviews/)

## Tags

 * [integration](https://wordpress.org/support/topic-tag/integration/)

 * 3 replies
 * 2 participants
 * Last reply from: [Jarryd Long](https://wordpress.org/support/users/jarryd-long/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/slack-webhook-url-truncating-string/#post-9138805)
 * Status: resolved