Support » Everything else WordPress » Slack invite request

  • Resolved Pierre Gordon

    (@pierlo)


    I’ve requested a link to join the Slack team but I have not received any.

    The current status on the WordPress + Slack page states: Sit tight, your invite is still being processed.

    I don’t think an invite should take over 4 days to process…

    Any help?

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Make sure that you followed the steps exactly at https://make.wordpress.org/chat/

    They include steps on who to email if the invitation did not appear in your inbox or spam folders.

    Hi James, thanks for replying. I’m sure I followed all the steps exactly, I’ve been waiting for the invitation to appear in my inbox for quite a while now (and yes I also checked spam).

    I see no steps on who to email if the invitation did not appear, however. I searched the support forums for issues similar to mine, and came upon the email, but I haven’t received a response either.

    • This reply was modified 3 months, 1 week ago by  James Huff. Reason: email redacted
    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    The instructions on the page are:

    You can email slackinvitehelp at this domain (just the “wordpress.org” part) for help.

    So, it’s slackinvitehelp (at) wordpress (dot) org not .com.

    Sorry, I meant .org. Still no response.

    I don’t see those instructions nowhere on the page, however. Screenshot of the page: https://i.imgur.com/XGIDBl9.png

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    The system is manned by volunteers, so if you did send the email to the correct place, they’ll reply as soon as they can.

    I don’t see those instructions nowhere on the page

    That seems to be an oversight. It appears for me, but of course I’m already in there, so that seems sub-optimal. I’ll let someone know, thanks!

    The system is manned by volunteers, so if you did send the email to the correct place, they’ll reply as soon as they can.

    OK, understood. Adding a note about that on the page would be helpful. I thought it would send an invite automatically, based on similar setups I’ve encountered.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    It definitely should have sent it automatically, it will either be in your inbox or your spam folder of the same email address as your WordPress.org account.

    If not, please hang in there and they’ll reply to your email as soon as they can.

    Me too, sent request 10 hours ago (make.wordpress.org/chat/ said it would take just a few minutes). Didn’t notice anything about an alternative email address on that page either.
    No reply so far, not in inbox, not in trash, not in spam folder. Any idea how long we might have to sit tight?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Double-check the email address of your WordPress.org account and the email address of the mailing client you’re using to check mail.

    Yes, it’s the same

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    I can only advise contacting the slack help email address as above. That’s a manned channel and you shouldn’t expect an immediate response.

    Hmm, not very helpful. I guess I can forget about joining the meeting on Thursday.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    You’re asking forum moderators – We don’t handle the Slack requests. All we can do is point you to the most appropriate channels.

    Dear Andrew
    I was answering How do I join? on https://make.wordpress.org/training/getting-started/: Fill out our contact form and we will get back to you to help you identify specific tasks.
    Could you please tell me how I can contact the WordPress.org Training Team, or whoever does make ‘Slack requests’.
    Thank you

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Plugin Review Team Rep

    @mudguts

    Could you please tell me how I can contact the WordPress.org Training Team, or whoever does make ‘Slack requests’.

    It’s not the training team, and had you read the thread, you’d already know this because James told the OP:

    slackinvitehelp (at) wordpress (dot) org

    I’m closing this thread. Please don’t make a new one. You know what to do now, so please contact the correct people. We’ll work on getting that page updated to include the proper information to help people in the future.

Viewing 15 replies - 1 through 15 (of 15 total)
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