Support » Plugin: Product Reviews Import Export for WooCommerce » Skips 95% of our reviews

Skips 95% of our reviews

  • Resolved svenv

    (@svenv)


    6 months, 1 week ago

    Hi,

    We exported our reviews using this plugin (see file in link), and imported without editing on a fresh woocommerce site using SKU as guideline as I’m sure the IDs of the products are not the same.

    However for some reason it’s just skipping reviews except for the last ones. This is the Woocommerce csv-import Log:

    2021-04-13T23:24:39+00:00 DEBUG ---[ New Import ] PHP Memory: 256 MB, WP Memory: 40 MB
2021-04-13T23:24:39+00:00 DEBUG Parsing product reviews CSV.
2021-04-13T23:24:39+00:00 DEBUG Finished parsing product reviews CSV.
2021-04-13T23:24:39+00:00 DEBUG ---
2021-04-13T23:24:39+00:00 DEBUG Processing product reviews.
2021-04-13T23:24:39+00:00 DEBUG > Row 1 - preparing for import.
2021-04-13T23:24:39+00:00 DEBUG > “”Product review skipped.
2021-04-13T23:24:39+00:00 DEBUG > Row 2 - preparing for import.
2021-04-13T23:24:39+00:00 DEBUG > “”Product review skipped.
2021-04-13T23:24:39+00:00 DEBUG > Row 3 - preparing for import.
2021-04-13T23:24:39+00:00 DEBUG > “”Product review skipped.
2021-04-13T23:24:39+00:00 DEBUG > Row 4 - preparing for import.
2021-04-13T23:24:39+00:00 DEBUG > “”Product review skipped.
2021-04-13T23:24:39+00:00 DEBUG > Row 5 - preparing for import.
2021-04-13T23:24:39+00:00 DEBUG > “”Product review skipped.
2021-04-13T23:24:39+00:00 DEBUG > Row 6 - preparing for import.
2021-04-13T23:24:39+00:00 DEBUG > “”Product review skipped.
2021-04-13T23:24:39+00:00 DEBUG > Row 7 - preparing for import.
2021-04-13T23:24:39+00:00 DEBUG > “”Product review skipped.
2021-04-13T23:24:39+00:00 DEBUG > Row 8 - preparing for import.
2021-04-13T23:24:39+00:00 DEBUG > “”Product review skipped.
2021-04-13T23:24:39+00:00 DEBUG > Row 9 - preparing for import.
2021-04-13T23:24:39+00:00 DEBUG > “”Product review skipped.
2021-04-13T23:24:39+00:00 DEBUG Finished processing product reviews.
2021-04-13T23:24:40+00:00 DEBUG ---[ New Import ] PHP Memory: 256 MB, WP Memory: 40 MB
2021-04-13T23:24:40+00:00 DEBUG Parsing product reviews CSV.
2021-04-13T23:24:40+00:00 DEBUG Finished parsing product reviews CSV.
2021-04-13T23:24:40+00:00 DEBUG ---
2021-04-13T23:24:40+00:00 DEBUG Processing product reviews.
2021-04-13T23:24:40+00:00 DEBUG > Row 1 - preparing for import.
2021-04-13T23:24:40+00:00 DEBUG > “”Product review skipped.
2021-04-13T23:24:40+00:00 DEBUG > Row 2 - preparing for import.
2021-04-13T23:24:40+00:00 DEBUG > “”Product review skipped.
2021-04-13T23:24:40+00:00 DEBUG > Row 3 - preparing for import.
2021-04-13T23:24:40+00:00 DEBUG > “”Product review skipped.
2021-04-13T23:24:40+00:00 DEBUG > Row 4 - preparing for import.
2021-04-13T23:24:40+00:00 DEBUG > “”Product review skipped.
2021-04-13T23:24:40+00:00 DEBUG > Row 5 - preparing for import.
2021-04-13T23:24:40+00:00 DEBUG > “”Product review skipped.
2021-04-13T23:24:40+00:00 DEBUG > Row 6 - preparing for import.
2021-04-13T23:24:40+00:00 DEBUG > “”Product review skipped.
2021-04-13T23:24:40+00:00 DEBUG > Row 7 - preparing for import.
2021-04-13T23:24:40+00:00 DEBUG > “”Product review skipped.
2021-04-13T23:24:40+00:00 DEBUG > Row 8 - preparing for import.
2021-04-13T23:24:40+00:00 DEBUG > > Skipped. No comment content set for new product reviews.
2021-04-13T23:24:40+00:00 DEBUG > Row 9 - preparing for import.
2021-04-13T23:24:40+00:00 DEBUG > > Skipped. No comment content set for new product reviews.
2021-04-13T23:24:40+00:00 DEBUG > Row 10 - preparing for import.
2021-04-13T23:24:40+00:00 DEBUG > “”Product review skipped.
2021-04-13T23:24:40+00:00 DEBUG Finished processing product reviews.
2021-04-13T23:24:40+00:00 DEBUG ---[ New Import ] PHP Memory: 256 MB, WP Memory: 40 MB
2021-04-13T23:24:40+00:00 DEBUG Parsing product reviews CSV.
2021-04-13T23:24:40+00:00 DEBUG Finished parsing product reviews CSV.
2021-04-13T23:24:40+00:00 DEBUG ---

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author webtoffee

    (@webtoffee)

    6 months ago

    Hi @svenv,

    Could you please share your importing CSV file so that we can check it. You may please remove the user-sensitive contents from the file and share it with us by uploading it to Google Drive or any similar service and sharing the link. Or else you may please send it to us via support.

Viewing 1 replies (of 1 total)
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