size variations showing as different product with different title on facebook

  • Resolved alexandroskast

    (@alexandroskast)


    5 years, 2 months ago

    Hi there im having an issue and dont know how to solve it.
    Size variations showing as different product with different title on facebook and on catalogue ads i see them as seperate product with title eg ‘jeans levis size 34’, ‘jeans lives size 38’ etc. Need functionality as been sent with official facebook for woocomerce see image below. Thank you!

    https://pasteboard.co/JIXUmdE.png

Viewing 6 replies - 1 through 6 (of 6 total)
  • supportadtribes

    (@supportadtribes)

    5 years, 2 months ago

    Hi,

    Thanks for using our plugin and reaching out to us.

    It is a requirement for FB to add all individual variations to their catalog feeds. You should be able to mimic the behaviour from your screenshot by making sure the item_group_id field mapping remains in place so Facebook can group your variations to one product and you need to add a “size field mapping” to the field mapping section of our plugin. So like this:

    https://www.dropbox.com/s/rtj9ugqdxou4u3z/size-fb.png?dl=0

    Hope this helps?

    Thread Starter alexandroskast

    (@alexandroskast)

    5 years, 2 months ago

    Awesome! Thank you for fast reply i will have a look and try it!

    Thread Starter alexandroskast

    (@alexandroskast)

    5 years, 2 months ago

    Hi there again, I added g:size field and it did the trick to have size list on product as shown here: https://prnt.sc/wlcq96
    But on title there is still size eg.demo 28, demo 29 etc not as official plugin: https://pasteboard.co/JIXUmdE.png

    Also in catalogue and facebook ads they ve been shown as different products:https://prnt.sc/wlcnfv
    Any clue how to have one title one product for all variations and list of sizes not multiple products.

    Thank you for your valuable time

    supportadtribes

    (@supportadtribes)

    5 years, 2 months ago

    You can change the field mapping for the g:title field to “Product name parent product” when you do not want the size values appended to your parent product name.

    That should solve the issues at hand.

    Thread Starter alexandroskast

    (@alexandroskast)

    5 years, 1 month ago

    Thank you very much for this wonderful plugin. All gone right! Excellent suppurt and soon will buy elite-pro version

    supportadtribes

    (@supportadtribes)

    5 years, 1 month ago

    Perfect, good to hear the issue at hand has been resolved. Thanks for leaving the 5-star-review, greatly appreciated!

Viewing 6 replies - 1 through 6 (of 6 total)

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