Title: size "0" Last modified: August 21, 2016 --- # size "0" * Resolved [mafifi](https://wordpress.org/support/users/mafifi/) * (@mafifi) * [12 years, 10 months ago](https://wordpress.org/support/topic/size-0/) * I am trying to clone my site and was hoping duplicator could help me with that. I installed it on my site and everything seemed to be working find. I clicked create package and I thought it created it. * When I clicked on the button to download the installer, I got a file but when I clicked on the button to download package I was taken to a wordpress page saying 404 error. * Then looking at the details on the left hand side I see that under size it says 0b. * I am using hostgator in case that makes a difference. * I made a 1 minute video showing exactly what happens. [http://www.youtube.com/watch?v=sfu_VWdDjR8&feature=youtu.be](http://www.youtube.com/watch?v=sfu_VWdDjR8&feature=youtu.be) * Thank you very much for your time! * [http://wordpress.org/extend/plugins/duplicator/](http://wordpress.org/extend/plugins/duplicator/) Viewing 4 replies - 1 through 4 (of 4 total) * [Cory Lamle](https://wordpress.org/support/users/corylamleorg/) * (@corylamleorg) * [12 years, 10 months ago](https://wordpress.org/support/topic/size-0/#post-3889050) * Hey mafifi, * Thanks for the feedback! If you can give the latest version a try it may have your fixes for the issue your seeing. The very latest version can be found by following these instructions: * -> Browse to [http://wordpress.org/extend/plugins/duplicator/developers/](http://wordpress.org/extend/plugins/duplicator/developers/) - > Look for the section “Other Versions” -> Click on “Development Version” and download the zip plugin file -> Uninstall your current version and install this one -> Note: The version number may still be the same as the public line but the source code is different. * Let me know if this solves your issue… * Thanks * Thread Starter [mafifi](https://wordpress.org/support/users/mafifi/) * (@mafifi) * [12 years, 10 months ago](https://wordpress.org/support/topic/size-0/#post-3889052) * Hi Lifeinthegrid, * Thanks for the reply. However, I just tried it right now and the same exact thing is happening. No difference what so ever. * Any ideas? * Thanks again! * [Cory Lamle](https://wordpress.org/support/users/corylamleorg/) * (@corylamleorg) * [12 years, 10 months ago](https://wordpress.org/support/topic/size-0/#post-3889053) * If you want to submit a support ticket I can look at it closer for you… * [Cory Lamle](https://wordpress.org/support/users/corylamleorg/) * (@corylamleorg) * [12 years, 10 months ago](https://wordpress.org/support/topic/size-0/#post-3889130) * Are you still having issues with this problem? Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘size "0"’ is closed to new replies. * ![](https://ps.w.org/duplicator/assets/icon-256x256.png?rev=2906985) * [Duplicator - Backups & Migration Plugin - Cloud Backups, Scheduled Backups, & More](https://wordpress.org/plugins/duplicator/) * [Frequently Asked Questions](https://wordpress.org/plugins/duplicator/#faq) * [Support Threads](https://wordpress.org/support/plugin/duplicator/) * [Active Topics](https://wordpress.org/support/plugin/duplicator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/duplicator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/duplicator/reviews/) * 4 replies * 2 participants * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/) * Last activity: [12 years, 10 months ago](https://wordpress.org/support/topic/size-0/#post-3889130) * Status: resolved