Support » Plugin: Site Kit by Google - Analytics, Search Console, AdSense, Speed » SiteKIT WP – Connect Service Analytics

  • Resolved galaxymarine

    (@galaxymarine)


    Hello,
    I have a problem : not acces to page GOOGLE ANALYTICS on my dashboard or panel admin after click “complete activation analytics”.
    My good ID is: UA-164943546-1.
    How to remove old ID 4474-1 ?

    Error: We’ve detected there’s already an existing Analytics tag on your site (ID UA-173254474-1), but your account doesn’t seem to have access to this Analytics property. You can either remove the existing tag and connect to a different account, or request access to this property from your team.

    Site Kit encountered an error
    Report this problem
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    in Unknown
    in Suspense
    in GoogleSitekitModule
    in RestoreSnapshots
    in ErrorHandler
    in Root

    • This topic was modified 2 years, 1 month ago by galaxymarine.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Many thanks for opening a support topic. In order to find the additional Analytics snippets which you wish to remove (the one not placed via Site Kit) have you checked the following:

    • Your theme configuration options?
    • Your theme files, in particular header.php and footer.php?
    • Other third party plugins with Analytics integration?

    From inspecting the Site Health information you provided from the previous support topic I can see you’re using another Google analytics plugin, and I noticed a var disableStr = ‘ga-disable-UA-173254474-1’; string when checking your sites source code which may be coming from this plugin.

    Let me know if you’re unable to locate this snippet with the additional Analytics code, which you can then remove in order to allow Site Kit to insert your preferred snippet.

    Thread Starter galaxymarine

    (@galaxymarine)

    Thanks you for support ! 🙂
    I desable module WooCommerce Google Analytics Integration

    Plugin Support James Osborne

    (@jamesosborne)

    Excellent, glad you were able to find it. Can you confirm you’re able to successfully using the plugin and setup Analytics?

    Thread Starter galaxymarine

    (@galaxymarine)

    Yes setup is ok 🙂

    Thread Starter galaxymarine

    (@galaxymarine)

    resolved

    Plugin Support James Osborne

    (@jamesosborne)

    Great to hear it, many thanks for the update. If you have a moment free we’d love to hear how you’re enjoying the plugin in the form of a review.

Viewing 6 replies - 1 through 6 (of 6 total)
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