Support » Plugin: Site Kit by Google - Analytics, Search Console, AdSense, Speed » SiteKit not showing to website Manager

  • Resolved simon_a6

    (@simon_a6)


    Hi there
    We are using this plugin it is seems better for adding all the necessary info.
    However, it seems that all the analytics content is available only to the design (administrator) and not the website owner (Shop Manager).

    How do we simply enable the feature to show the stats on the Shop Manager dashboard, so the site owner can view it? Seems fairly obvious to me, but I don’t see a way.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Hi @simon_a6,

    Thanks for getting in touch. You’re correct that the Site Kit dashboard, and not specifically, the Analytics data, is only viewable to administrator roles only.

    There is a dashboard sharing feature coming soon to the plugin, which will allow other roles to be able to view limited data, as defined by a site administrator. While I don’t have a definitive release date of this feature at this time, it is expected to be released at some stage soon.

    Let me know if you have any further questions on this.

    Thread Starter simon_a6

    (@simon_a6)

    Might I Ask why this is not already a feature?

    Plugins like GAinWP allow you to assign any user to it, which is ideal. You create a website for a client, and they can see their stats on the dashboard. Seems to be a ‘given’ to me – why wouldn’t you have it there already?!

    I did see a ticket going back to 2020 about this, but as yet still no news on it being enabled.

    this plugin allows you to do more in a simple process, but to block the website owner “shop manager” from viewing the stats, seems very counter productive.

    For future website, I Will likely use a different plugin, as this is causing issues.

    Simon

    Plugin Support James Osborne

    (@jamesosborne)

    Hi Simon,

    Might I Ask why this is not already a feature?

    Great question! Users did ask this previously and there are various security and user data concerns. This is covered in the comments below:
    https://github.com/google/site-kit-wp/issues/6#issuecomment-659957939

    Other plugins may have similar features however I can’t be sure how other plugins work or operate. We are working hard to get this right with all security concerns addressed.

    For future website, I Will likely use a different plugin, as this is causing issues.

    Sorry to hear that. I will pass on this feedback to the wider team.

    Thread Starter simon_a6

    (@simon_a6)

    Ok thanks.
    Just seems totally out of whack with what clients want. To have a website created then view traffic.

    Sitekit prevents Shop Manager from viewing their traffic. Why would it do that at all?

    Plugin Support James Osborne

    (@jamesosborne)

    I understand it might not be ideal for you at present, if you’re looking to share the Site Kit dashboard with a non administrator role. The dashboard sharing feature will be released soon. Hopefully that will solve your specific use case.

    Thread Starter simon_a6

    (@simon_a6)

    Ok I appreciate that.

    We will use an alternative plugin that automatically has this feature, until such a method is enable don SiteKit.

    It’s just terribly inconvenient when the client asks “how do I see the traffic, you said there was a lovely tool for it”, and as such we have to unlock everything, for them to see just that.

    Thank you tho.

    Simon

    Plugin Support James Osborne

    (@jamesosborne)

    Hi Simon,

    I’m just popping you an update here to let you know that the Dashboard Sharing feature mentioned previously is now live and being gradually rolled out to users! You’ll find more on this below:

    https://sitekit.withgoogle.com/news/share-the-site-kit-dashboard-with-your-team/

    Let me know if you have any questions on this, and happy holidays!

Viewing 7 replies - 1 through 7 (of 7 total)
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