Support » Fixing WordPress » sitehealth is out of date

  • Resolved bramtayl

    (@bramtayl)


    Site health is warning that my PHP version as 7.1.14 but phpinfo says my PHP version is 7.3.13. I’ve tried deactivating all my plugins and changing themes with no luck. What should I do?

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Moderator Yui

    (@fierevere)

    ゆい

    Try putting file phpinfo.php
    with content

    <?php
    
    phpinfo();
    
    ?>

    into your wordpress site folder
    then navigate to it with your browser: https://siteurl/phpinfo.php

    check if php version does match whatever sitehealth shows to you.

    after that you can delete created file for security reasons.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    Is there a php.ini file in your site’s root? It might be specifying a version of PHP other than the default.

    Thread Starter bramtayl

    (@bramtayl)

    Ialready did the PHP info thing as stated. There are several php.ini files with strings of numbers after the name (old backups?). I tried renaming them and my site didn’t crash, so then I deleted them, but still the same problem. There’s also one in /app-base/acme-client, but it looks important and I didn’t see anything in it about a version. Any other ideas?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    Contact your host as they know your setup best.

    Thread Starter bramtayl

    (@bramtayl)

    I did contact my host, they said they thought it was a bug in Site Health

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    Not likely. Where are you seeing the phpinfo you cited in your first post?

    Thread Starter bramtayl

    (@bramtayl)

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    That page exists “outside” of wordpress, if you did it like Yui suggested above.

    Please paste the output of the info tab of sitehealth

    See https://i.imgur.com/1oXDhsE.png

    Thread Starter bramtayl

    (@bramtayl)

    
    ### wp-core ###
    
    version: 5.3.2
    site_language: en_US
    user_language: en_US
    timezone: America/New_York
    permalink: /%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 110
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home2/programs/public_html
    wordpress_size: 1.02 GB (1091336800 bytes)
    uploads_path: /home2/programs/public_html/wp-content/uploads
    uploads_size: 458.23 MB (480488617 bytes)
    themes_path: /home2/programs/public_html/wp-content/themes
    themes_size: 2.19 MB (2300145 bytes)
    plugins_path: /home2/programs/public_html/wp-content/plugins
    plugins_size: 145.40 MB (152461021 bytes)
    database_size: 54.46 MB (57102220 bytes)
    total_size: 1.66 GB (1783688803 bytes)
    
    ### wp-dropins (1) ###
    
    advanced-cache.php: true
    
    ### wp-active-theme ###
    
    name: zeeDynamicPro (zeedynamicpro)
    version: 1.0.5
    author: ThemeZee
    author_website: http://themezee.com
    parent_theme: none
    theme_features: post-thumbnails, automatic-feed-links, editor-style, custom-background, custom-header, menus, widgets
    theme_path: /home2/programs/public_html/wp-content/themes/zeedynamicpro
    
    ### wp-themes-inactive (1) ###
    
    Twenty Twenty: version: 1.1, author: the WordPress team
    
    ### wp-plugins-active (15) ###
    
    Akismet Anti-Spam: version: 4.1.3, author: Automattic
    CiviCRM: version: 5.22.1, author: CiviCRM LLC
    Favicon by RealFaviconGenerator: version: 1.3.17, author: Philippe Bernard
    Google Analytics Dashboard for WP (GADWP): version: 6.0.2, author: ExactMetrics
    MC4WP: Mailchimp for WordPress: version: 4.7.5, author: ibericode
    Members: version: 2.2.0, author: Justin Tadlock
    Really Simple CAPTCHA: version: 2.0.2, author: Takayuki Miyoshi
    Really Simple SSL: version: 3.2.9, author: Rogier Lankhorst, Mark Wolters
    Search Meter: version: 2.13.2, author: Bennett McElwee
    TinyMCE Advanced: version: 5.3.0, author: Andrew Ozz
    UpdraftPlus - Backup/Restore: version: 1.16.22, author: UpdraftPlus.Com, DavidAnderson
    Wordfence Security: version: 7.4.6, author: Wordfence
    WP-Optimize - Clean, Compress, Cache: version: 3.0.16, author: David Anderson, Ruhani Rabin, Team Updraft
    WP Crontrol: version: 1.7.1, author: John Blackbourn & crontributors
    Yoast SEO: version: 13.2, author: Team Yoast
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_GD
    imagick_module_version: Not available
    imagemagick_version: Not available
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: 8.71
    
    ### wp-server ###
    
    server_architecture: Linux 4.14.94-164.ELK.el6.x86_64 x86_64
    httpd_software: Apache
    php_version: 7.1.14 64bit
    php_sapi: cgi-fcgi
    max_input_variables: 1000
    time_limit: 30
    memory_limit: 256M
    max_input_time: 60
    upload_max_size: 256M
    php_post_max_size: 260M
    curl_version: 7.19.7 NSS/3.44
    suhosin: false
    imagick_availability: false
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.6.41-84.1
    client_version: 5.6.27-75.0
    
    ### wp-constants ###
    
    WP_HOME: https://www.populareconomics.org
    WP_SITEURL: https://www.populareconomics.org
    WP_CONTENT_DIR: /home2/programs/public_html/wp-content
    WP_PLUGIN_DIR: /home2/programs/public_html/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    
    Thread Starter bramtayl

    (@bramtayl)

    OHOHO I moved the phpinfo.php file inside of the wp-admin folder and low and behold 7.1.14 is showing up. I’m gonna have a chat with my host

    Thread Starter bramtayl

    (@bramtayl)

    I think the problem is the .htaccess file I have inside the wp-admin folder. It reads:

    # Use PHP71 as default
    AddHandler application/x-httpd-php71 .php
    <IfModule mod_suphp.c>
    suPHP_ConfigPath /opt/php71/lib
    </IfModule>

    @bramtayl I can’t comment on why WordPress reports PHP 7.1.x, but I will mention that CiviCRM causes Site Health Status to report REST API and loopback issues. We’re tracking the issue here:

    https://lab.civicrm.org/dev/wordpress/issues/32

    tl;dr CiviCRM uses persistent sessions, therefore no obvious remedy.

    Thread Starter bramtayl

    (@bramtayl)

    @needle thanks for the link. I did stumble upon that issue (but it took me a heck of a long time to find). The loopback issues were what set me on the fix site health quest.

    @bramtayl Good luck with your quest!

    Thread Starter bramtayl

    (@bramtayl)

    I solved my issue. I had to delete the .htaccess files in wp-content, wp-admin, and wp-includes, which seemed to exist solely to pin the PHP version to 7.1

Viewing 15 replies - 1 through 15 (of 15 total)
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