Moderator
Yui
(@fierevere)
ゆい
Try putting file phpinfo.php
with content
<?php
phpinfo();
?>
into your wordpress site folder
then navigate to it with your browser: https://siteurl/phpinfo.php
check if php version does match whatever sitehealth shows to you.
after that you can delete created file for security reasons.
Is there a php.ini file in your site’s root? It might be specifying a version of PHP other than the default.
Ialready did the PHP info thing as stated. There are several php.ini files with strings of numbers after the name (old backups?). I tried renaming them and my site didn’t crash, so then I deleted them, but still the same problem. There’s also one in /app-base/acme-client, but it looks important and I didn’t see anything in it about a version. Any other ideas?
Contact your host as they know your setup best.
I did contact my host, they said they thought it was a bug in Site Health
Not likely. Where are you seeing the phpinfo you cited in your first post?
That page exists “outside” of wordpress, if you did it like Yui suggested above.
Please paste the output of the info tab of sitehealth
See https://i.imgur.com/1oXDhsE.png
### wp-core ###
version: 5.3.2
site_language: en_US
user_language: en_US
timezone: America/New_York
permalink: /%postname%/
https_status: true
user_registration: 0
default_comment_status: open
multisite: false
user_count: 110
dotorg_communication: true
### wp-paths-sizes ###
wordpress_path: /home2/programs/public_html
wordpress_size: 1.02 GB (1091336800 bytes)
uploads_path: /home2/programs/public_html/wp-content/uploads
uploads_size: 458.23 MB (480488617 bytes)
themes_path: /home2/programs/public_html/wp-content/themes
themes_size: 2.19 MB (2300145 bytes)
plugins_path: /home2/programs/public_html/wp-content/plugins
plugins_size: 145.40 MB (152461021 bytes)
database_size: 54.46 MB (57102220 bytes)
total_size: 1.66 GB (1783688803 bytes)
### wp-dropins (1) ###
advanced-cache.php: true
### wp-active-theme ###
name: zeeDynamicPro (zeedynamicpro)
version: 1.0.5
author: ThemeZee
author_website: http://themezee.com
parent_theme: none
theme_features: post-thumbnails, automatic-feed-links, editor-style, custom-background, custom-header, menus, widgets
theme_path: /home2/programs/public_html/wp-content/themes/zeedynamicpro
### wp-themes-inactive (1) ###
Twenty Twenty: version: 1.1, author: the WordPress team
### wp-plugins-active (15) ###
Akismet Anti-Spam: version: 4.1.3, author: Automattic
CiviCRM: version: 5.22.1, author: CiviCRM LLC
Favicon by RealFaviconGenerator: version: 1.3.17, author: Philippe Bernard
Google Analytics Dashboard for WP (GADWP): version: 6.0.2, author: ExactMetrics
MC4WP: Mailchimp for WordPress: version: 4.7.5, author: ibericode
Members: version: 2.2.0, author: Justin Tadlock
Really Simple CAPTCHA: version: 2.0.2, author: Takayuki Miyoshi
Really Simple SSL: version: 3.2.9, author: Rogier Lankhorst, Mark Wolters
Search Meter: version: 2.13.2, author: Bennett McElwee
TinyMCE Advanced: version: 5.3.0, author: Andrew Ozz
UpdraftPlus - Backup/Restore: version: 1.16.22, author: UpdraftPlus.Com, DavidAnderson
Wordfence Security: version: 7.4.6, author: Wordfence
WP-Optimize - Clean, Compress, Cache: version: 3.0.16, author: David Anderson, Ruhani Rabin, Team Updraft
WP Crontrol: version: 1.7.1, author: John Blackbourn & crontributors
Yoast SEO: version: 13.2, author: Team Yoast
### wp-media ###
image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
gd_version: bundled (2.1.0 compatible)
ghostscript_version: 8.71
### wp-server ###
server_architecture: Linux 4.14.94-164.ELK.el6.x86_64 x86_64
httpd_software: Apache
php_version: 7.1.14 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 30
memory_limit: 256M
max_input_time: 60
upload_max_size: 256M
php_post_max_size: 260M
curl_version: 7.19.7 NSS/3.44
suhosin: false
imagick_availability: false
htaccess_extra_rules: true
### wp-database ###
extension: mysqli
server_version: 5.6.41-84.1
client_version: 5.6.27-75.0
### wp-constants ###
WP_HOME: https://www.populareconomics.org
WP_SITEURL: https://www.populareconomics.org
WP_CONTENT_DIR: /home2/programs/public_html/wp-content
WP_PLUGIN_DIR: /home2/programs/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined
### wp-filesystem ###
wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable
OHOHO I moved the phpinfo.php file inside of the wp-admin folder and low and behold 7.1.14 is showing up. I’m gonna have a chat with my host
I think the problem is the .htaccess file I have inside the wp-admin folder. It reads:
# Use PHP71 as default
AddHandler application/x-httpd-php71 .php
<IfModule mod_suphp.c>
suPHP_ConfigPath /opt/php71/lib
</IfModule>
@bramtayl I can’t comment on why WordPress reports PHP 7.1.x, but I will mention that CiviCRM causes Site Health Status to report REST API and loopback issues. We’re tracking the issue here:
https://lab.civicrm.org/dev/wordpress/issues/32
tl;dr CiviCRM uses persistent sessions, therefore no obvious remedy.
@needle thanks for the link. I did stumble upon that issue (but it took me a heck of a long time to find). The loopback issues were what set me on the fix site health quest.
@bramtayl Good luck with your quest!
I solved my issue. I had to delete the .htaccess files in wp-content, wp-admin, and wp-includes, which seemed to exist solely to pin the PHP version to 7.1
