Site works on Bluehost but not GoDaddy?

  • machepap

    (@machepap)


    11 years, 1 month ago

    I’m moving a couple of wordpress sites from Bluehost to GoDaddy. Both (in both places) use the most recent version of wordpress, the Thesis theme, and both are working fine on bluehost. The first is up and running no problem on Godaddy, the next is not.

    I can get into the admin but the site itself is just white screen.

    I’ve tried trashing .htaccess, disabling plugins and switching themes, and gone into the database via phpMyAdmin to made sure the urls in the settings are correct. There are no differences n the config file… (except for passwords and database/usernames of course)

    Here’s the site I’m having trouble with, on bluehost it’s at http://saladdiaries.com and at godaddy it’s at http://amykstudio.net/saladdiaries

Viewing 15 replies - 1 through 15 (of 31 total)
1 2 3
  • Krishna

    (@1nexus)

    11 years, 1 month ago

    godaddy it’s at http://amykstudio.net/saladdiaries

    Seems to have no content, as found on testing with online tools. You may check your File Manager (or other file management systems) provided by your host and check if you have installed WP properly and restored your content (SQL database, images, etc.).

    Thread Starter machepap

    (@machepap)

    11 years, 1 month ago

    Everything is there. I can see the posts and their content in the admin section of the site, and I can see all the files, images, etc in the control panel.

    Moderator keesiemeijer

    (@keesiemeijer)

    11 years, 1 month ago

    Maybe some files are missing.
    try:
    – re-uploading all files & folders – except the wp-content folder from a fresh download of WordPress. by using FTP or whatever file management application your host provides (Manual Update).

    – renewing your security keys in wp-config.php
    http://codex.wordpress.org/Editing_wp-config.php#Security_Keys

    Thread Starter machepap

    (@machepap)

    11 years, 1 month ago

    Thanks for your suggestions. This is already my second fresh install of WordPress. When the first one had this problem, I tried starting again from scratch, and according to the hosting provider, there was nothing missing the first time. As a test, I’ve tried removing the security keys and putting in the default ‘put your unique phrase here’ but no luck. What next?

    Moderator keesiemeijer

    (@keesiemeijer)

    11 years, 1 month ago

    The strange thing is that your wp-admin works. Usually a blank screen means there are some php errors or files are missing (causing php errors).

    I would first try checking if the file permissions are correct:
    http://codex.wordpress.org/Changing_File_Permissions

    Also set WP_DEBUG to true to see if you get any errors.
    http://codex.wordpress.org/Debugging_in_WordPress#WP_DEBUG

    Always debug by using the default theme. Try replacing the default theme if it’s corrupted:
    http://wordpress.org/extend/themes/twentytwelve

    Thread Starter machepap

    (@machepap)

    11 years, 1 month ago

    Another thought… Something I’m coming across in googling troubleshooting for this issue – possible php limit issues. But since this is one of two WordPress sites hosted on this same account and the other is working fine, I’m assuming (hopefully correctly?) that this is not the issue.

    Moderator keesiemeijer

    (@keesiemeijer)

    11 years, 1 month ago

    But since this is one of two WordPress sites hosted on this same account and the other is working fine, I’m assuming (hopefully correctly?) that this is not the issue.

    It’s always a possibility.
    Try and set WP_DEBUG to true to see if you get any errors.

    If you have access to your servers error logs you can check them too.

    Thread Starter machepap

    (@machepap)

    11 years, 1 month ago

    I just tried setting WP_DEBUG to true and also checked server error logs. Nothing.

    Moderator keesiemeijer

    (@keesiemeijer)

    11 years, 1 month ago

    I think memory limit errors should show up in your server error logs, but try this:
    http://wordpress.org/support/topic/fatal-error-allowed-memory-size-6?replies=13#post-1017842

    Btw. I tagged this topic with “godaddy”, who are sometimes helping out in these forums.

    Thread Starter machepap

    (@machepap)

    11 years, 1 month ago

    Hmm, I looked at the php.ini file and there is no memory_limit set there

    Thread Starter machepap

    (@machepap)

    11 years, 1 month ago

    Oh and BTW, thanks for your help, and for adding that godaddy tag

    Thread Starter machepap

    (@machepap)

    11 years, 1 month ago

    Okay now the other wordpress site on Godaddy is not loading any page but the home page. It was working before but now it’s not. Anything but the homepage brings up a 404 error. http://www.amykstudio.net

    Now I’m really confused.

    turtlechief

    (@turtlechief)

    11 years, 1 month ago

    since you’ve already checked the db I’d see if its timing out before it can accomplish its task. I had the same problem recently, and in my case it was GoDaddy server being ridiculously overcrowded. My same site worked fine on another host. When I tried setting WP_DEBUG to true on my GoDaddy server I was seeing a lot of ‘MySQL server has gone away’ errors. The exact same site on a different host had no issues and I’m not seeing the MySQL errors.

    Thread Starter machepap

    (@machepap)

    11 years, 1 month ago

    Where do you see that error message turtlechief? I checked again for error logs and there are four there, the first three are blank (0kb) the last says only
    [Fri Mar 08 08:09:25 2013] [error] [client 24.177.2.7] File does not exist: /var/chroot/home/content/33/10626633/html/gift-shop
    [Fri Mar 08 08:13:22 2013] [error] [client 24.177.2.7] File does not exist: /var/chroot/home/content/33/10626633/html/gift-shop
    [Fri Mar 08 08:13:26 2013] [error] [client 24.177.2.7] File does not exist: /var/chroot/home/content/33/10626633/html/gift-shop

    This is referring to the amykstudio.net site, where I get the 404 errors when I try to load pages. On the http://amykstudio.net/saladdiaries site I still get white screen.

    HOWEVER – a new discovery – when I load individual posts from the admin (by clicking “view” from the editor screen, I get a stripped-down version of the page – just content, no theme. (I have activated the twenty twelve theme for testing purposes) For instance:

    http://www.amykstudio.net/saladdiaries/lemon-kale-and-garlic-toast/

    Moderator keesiemeijer

    (@keesiemeijer)

    11 years, 1 month ago

    Check if you have an index.html in the root of your site. Remove it if so.
    http://www.amykstudio.net/saladdiaries/index.html

    I get a stripped-down version of the page

    That is the twenty twelve Theme you’re seeing.

Viewing 15 replies - 1 through 15 (of 31 total)
1 2 3
  • The topic ‘Site works on Bluehost but not GoDaddy?’ is closed to new replies.