Support » Fixing WordPress » Site won't load nor will Dashboard

  • Hello,

    I’m a super novice here. Only know how to manage the site through dashboard as I inherited it after it was already established. So please speak very lamen as I don’t know all of the tech language.

    website –
    Hosted by GoDaddy
    I logged into Dashboard today and noticed I needed to update my Jetpack. After I ran the update, the website does not load, nor can I get into the dashboard via my main link –

    Can someone please tell me how to get into dashboard to perhaps reverse the update?

    I located this post ( but I don’t understand 90% of it. Please help.

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