Support » Fixing WordPress » Site Won’t Load Hosting Company Blaming WordPress Coding?

  • Hi All-

    I was using an older version of wordpress I think it was 2.8. something. Just about three days ago the sites stopped loading. I have numerous sites and this happened across the board with all the sites.

    I contacted my hosting company and of course they just simple stated that it was a coding issue and said I would have to contact wordpress. Not sure who wordpress is and couldn’t find him.(joking). At any rate I updated to the latest version 2.9.2 and ran an update on the plugins I have also to make sure everything was current.

    So all is up to date and looks fine from what I can see but sites still are not loading. ONly the top half loads and then it just stalls.

    Here is one of the sites

    Hopefully someone can help.


Viewing 6 replies - 1 through 6 (of 6 total)
  • Turn off your cache

    Can you lead me to info on how to turn off the cache? I am assuming it is in the wp-config file somewhere.


    Using the File Manager in Cpanel and firefox I opened the wp-config.pho file and searched for the following line

    define(‘WP_CACHE’, true);

    I found that deleting this line will help possible. However I could not find that line anywehre in the wp-config file and it is not a very large file. I search using the firefox find tool or CRTL F. Nothing. I also scrolled through and check manually but nothing of the sort. Could this be found somewhere else?

    If you’re running caching, it would be a plugin.

    Personally, I’d suggest you temporarily switch to the Default theme and disable all plugins and see how things work. If the site then works, you can experiment with enable plugins one-by-one and checking after each.

    you have something else going on
    maybe try renaming plugins folder to deactivate them all just to rule out a borked plugin

    also, might look for signs of a hack in your theme’s header.php, index.php, etc.

    THanks I will give those things a try.

Viewing 6 replies - 1 through 6 (of 6 total)
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