Support » Fixing WordPress » Site won't load

  • Resolved tjchin


    Hi, I have the same problems. My sites won’t load, neither are the admin pages accessible. (They keep showing server where this page is located is not responding.)

    I did no changes to the site, except include new text content.

    Hosting company says nothing wrong.

    Tried with different browsers and devices, same problems occurs.

    Cleared cache, repaired permissions, changed DNS records – still the same.

    I use themes from ElegantThemes.


    Please assist… 🙁

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello! We are having this problem today too. Today we cannot access our site, nor the admin log in page, we get error: “Internet Explorer cannot display the webpage”

    Our site is
    so hopefully the same answer can help us too!

    @tjchin – are you saying your site won’t load at all – both seem to load fine for me.

    If you can’t login, start here:

    @jmw – if you need further help after trying the above steps in the linked page, please start your own thread — it’s rude to hijack another’s thread and it’s unlikely you actually have the same issue.

    Oh sorry, I wasnt aware of the etiquette.
    Thanks, my problem is all fixed now.

    Hi @wpyogi, thanks.

    The site are loading normal (albeit very slowly) now. However, after going to the Admin login page, I cannot login.

    I tried the steps in the link you provided, but still no avail.

    The admin page MAY appear, allow me to enter my login details, but thereafter, it won’t load.

    Please advise.

    Thank you.

    Hi. After numerous attempts, I managed to access the Admin pages.

    I re-updated the WP version. Re-installed the theme, deleted plugins.. But now the problem is that it is loading extremely slowly or it will just stop, and require me to refresh a few times before I can go to any other pages within the admin section.

    Am I the only one? How do I resolve this issue?

    Any advise would be most appreciated.

    Thank you.

    Hi all, I’ve sorted the issue. After trying everything, it dawned to me to check the proxies, and bingo.. Oops.. Thanks for everything though. However, I’ve encountered another problem which I’ve posted a new thread… 🙁

Viewing 6 replies - 1 through 6 (of 6 total)
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