[resolved] Site won't let me in - URGENT - (5 posts)

  1. Bastou
    Posted 6 years ago #

    I was installing a few plugins to improve my site, for which I am the administrator. I logged out for a while and went back. But the site does not let me in saying I don't have sufficient rights to access... Is there any other way I can sign in? Can there be a virus or bug in the plugin that caused that?
    Thanks for your help!

  2. sam_m
    Posted 6 years ago #

    Not sure about the plugin causing a virus.

    But you can try and reset your password in the MySQL database for admin. Using your MySQL panel provided by your hosting company.

  3. figaro
    Posted 6 years ago #

    See the following to deactivate the plugins:


    and the following to reset your password if needed.


  4. Bastou
    Posted 6 years ago #

    figaro thank you so much! It totally worked and I found the plugin that crashed the system. It happened again as I was re-activating them...
    The plugin was the minimeta widget
    Thanks again, it was a pretty weird feeling to be seating in front of the screen without being able to get into the back-end of the site!

  5. figaro
    Posted 6 years ago #

    You're welcome...glad it worked for you. For future reference, you can do a lot in your db with those same procedures...just always make a backup in the event something goes wrong.

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